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U.S. Banks See IT Modernization as a Way to Improve Customer Experience ISG Provider Lens™ report sees banks moving to digital payments amid COVID-19 pandemic STAMFORD, Conn., Dec. 21, 2020 (GLOBE NEWSWIRE) — Many large banks in the U.S. have engaged in long-term digital modernization efforts focused on improving customer experience, with new banks focused on cloud-first and API-first banking-as-a-service opportunities, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2020 ISG Provider ...

Banks in the Nordics Look to Technology Service Providers to Help Consolidate ‘Spaghetti’ IT Systems ISG Provider Lens™ report finds Nordic banks also focused on improving customer experience STOCKHOLM, Dec. 17, 2020 (GLOBE NEWSWIRE) — While banks in the Nordic region are ahead of the curve in adopting new technologies, some large banks there are running legacy “spaghetti” IT systems after acquiring competitors, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2020 ISG Provider ...