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Veterans and their families gathered to celebrate Memorial Day during a ceremony at Cleveland Park on Monday.

How to get a refund for coronavirus-canceled travel, from hotline help to 'the nuclear option' By Lori Rackl, Chicago Tribune © Brian Cassella/Chicago Tribune/TNS Samantha Levey of Chicago is the plaintiff in a proposed class action lawsuit against the low-cost carrier Volaris, which she says denied her request for a full refund after the airline canceled her flight to Mexico. As the new coronavirus continues to cripple the travel industry, consumers are clamoring to get their money back for the unused airline tickets, lodging, tours, car rentals and cruises booked before t...

'Bad behavior': Airlines are stiffing passengers out of COVID flight credits FacebookTwitterEmail Flight credits that many passengers were issued in exchange for canceled trips may not be the win-win they had thought.Hinterhaus Productions/Getty Images While virtually every U.S. airline has significantly loosened their change and cancellation policies during the pandemic, some of those changes began to be rolled back or restricted in recent months. Worse still, the flight credits that many passengers were issued in exchange for canceled trips may not be the win-win they had thought. During th...

Shelly McClaskey and her family planned to spend Christmas in Los Angeles with family but canceled their flights a few weeks before the trip due to COVID-19 shutdownsin Southern California. The insurance company executive wasn't eligible for a refund and happily accepted $878 in Southwest Airlines credit because the suburban Chicago family travels three or four times a year and goes out of its way to fly Southwest. She didn't think about the money again until a couple of weeks ago when she tried to book three tickets from Chicago to Baltimore for a late-June trip to her teenage son's la...

Neighborhood reaction to former Corpus Christi mayoral candidate John Medina’s arrest on suspicion of arson charges was mixed, with most saying they weren’t surprised.