BBCNEWS BBC News June 4, 2024 12:39:00
Once they have exhausted all the complaints that they can go through internally with the university, they go to the oia. and normally when a complaint is found in favour of a student, they would look for a remedy that actually tries to fix whatever went wrong. so, for example, they might resit a course, or resit an exam. during the lockdowns that wasn't really possible, you know, the complaints were primarily about the lack of face—to—face, the distance learning, the lack of study abroad, or the lack of work placements. they couldn't actually fix that, because the universities were stuck, ...