KNTV NBC Nightly News With Lester Holt June 4, 2024 00:52:00
Buffet service used to be it was definitely a lot of adjustments we had to make. >> reporter: at the arlo in lower umanhattan, general manager kordell nelson says cuts were the only way not to close. >> that meant reducing staff at the front office, housekeeping and engineering departments. >> reporter: but even as covid restrictions ease and americans return to leisure travel, it still may not be enough to bring workers back in a new report, hospitality union unite here estimates nearly 40% of hotel housekeeping jobs, more than 180,000, may never return. dee taylor is the union president. >> ...