Detailed text transcripts for TV channel - MSNBC - 20170218:10:46:00
You can't hire a person to answer the phone you're probably going out of business and we should be looking for another supplier. i got called back fast. if you call us now, if it's during business hours, you'll absolutely get a person first. respect and respond to your customers comes from my grandfather. one of the very first things he stressed to me when i started working mere ing here in 1991,d of every sale there's a person. that's important. anybody who writes us a letter, they've sat down, they've thought about it. put pen to paper. put an envelope. they care. if they're happy, unhappy. ...