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Inflation, labour issues, and rising cost to meet the needs of an increasingly tech-savvy and sophisticated guest journe

Inflation, labour issues, and rising cost to meet the needs of an increasingly tech-savvy and sophisticated guest journey.

Hotel operations and maintenance technology has evolved significantly over the years. In the past, hoteliers relied on pen and paper to track guest information, room assignments, and maintenance requests. Communication between staff was often done through radios or in-person conversations. As technology advanced, hotels began to use spreadsheets and word documents to manage their operations, but these tools were limited in their capabilities and required manual data entry.

It’s that time of the year again. Cold winter air and slippery streets. Piles of snow and early sundowns dampening the moods of many. Swirling flakes making every kid’s dream of a snow day come true.  In this time of hibernation, something beautiful is born: Athletes push into their high school gyms that, no matter […]

This Quick Study takes a look at the many hats CIOs may wear these days as recorded by the writers who contribute to InformationWeek. The roles and responsibilities of CIOs have changed dramatically, and surely will continue to shift as the job itself morphs in the years ahead.