Zach Grif News Today : Breaking News, Live Updates & Top Stories | Vimarsana

out on seeing their loved ones at all this holiday season. >> we had to wait in a line that was four hours and still in line. and nobody's giving us any direction what tline to get in. a total you know what show here. >> according to southwest, nowhere to be found. hung up on multiple times. >> and southwest, they don't give any answer. they don't answer the phone. >> there's no -- option -- to rebook anything online. oh, also been on hold for -- 5 hours and 43 minutes. >> 5 hours and 43 minutes on hold. that logjam starting with the powerful winter storm that battered western new yo...

Is probably out through the end of the year. we've already seen them cut about two-thirds of their flight schedule. they're doing that for friday. what new year's will bring is really anyone's guess right now. mother nature looks to be quite favorable across the country, but that's not to say that southwest will take days if not weeks to really fully recover back to normal. so if you are on vacation at the moment, and planning to fly southwest, again, start looking into that. >> yeah. heed that warning. zach grif, thanks so much for your expertise. appreciate it this morning. >> thank you. l...

Preemptively cancel enough flights, their systems have not been able to keep up with reschedulings, cancellations, notification to crew members about those cancellations and changes in flight. we've had flight attendants on hold for up to 12, 17 hours in some cases, and unable to get hotel rooms. they've been sleeping in airports. >> hmm. let's talk more about this with zach grif, senior aviation reporter for the points guide. thanks for being with us. southwest employees, the unions, saying this is a systems issue. to give people context how much a southwest issue this is, according to flight...