Detailed text transcripts for TV channel - MSNBC - 20120408:11:34:00
Dramatic, the move wasn't taken lightly. the costantinos know that passing on the additional cost may not be favorable to their bottom line. >> i'm not trying to make money off of delivery. i'm trying to give good customer service. being fair gets my customers coming back to me. >> christine mackey, the founder and ceo of zippy ice in charlotte, north carolina also wants to keep her customers happy but it hasn't been easy. >> we're trying not to raise our prices for our customers and it might be inevitable if it keeps climbing but we're trying not to do that. >> zippy's fuel costs are up about...