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NB: Applicants in the surrounding areas of Namanve are highly advised to apply.
 
About US:
aYo is a Micro Insurance Company partnering with MTN to offer revolutionary Insurance solutions. aYo brings you an easy way to get hospital cover for accidents (not illness) and life cover. You can also add aYo Send with Care cover to the money you send home through MTN Mobile Money.
 
Job Summary:  The Quality Assurance Officer primarily ensures accuracy of information and quality of overall service delivery by auditing and monitoring sales and services engagement and recommending improvements.
 
Key Duties and Responsibilities: 
Determines telesales quality standards by studying inbound and outbound calls and customer service presentations; conducting test calls to telesales service representatives on new products. ....

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