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Uber driver claims company kicked him out when app failed to recognise him after haircut, Uber denies

Uber driver claims company kicked him out when app failed to recognise him after haircut, Uber denies
An Uber driver in Hyderabad claims he lost his job when the Uber app AI failed to recognise him after he got his hair cropped short. Uber, however, denies the allegations and says the driver was banned due to violations of its guidelines.
Ankita Chakravarti | April 2, 2021 | Updated 13:34 IST
Highlights
Uber denies allegations and says the driver violated guidelines.
The driver s plight on social media showing his old and new photo has gone viral.
Srikanth, an Uber driver who no longer has access to the platform, is viral on social media. Reason: his claim that he has been removed by Uber from the company s platform for drivers because the Uber app AI failed to recognise him after he got his hair and beard cropped short. The company denies claims made by Srikanth. ....

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Uber driver alleges getting blocked after shaving head; company denies [details]

Bengaluru autorickshaw driver gets thrown into air at a woman by cable
Uber, one of the leading cab-hailing services, employs hundreds and thousands of drivers, who earn their daily bread through the platform. Uber has faced its fair share of controversies, but has also gained positive press in different ways. A recent incident about an Uber driver has come to light that highlights a flaw in the platform s facial recognition algorithm.
A safety feature in Uber s app turned barricade to this driver, who has reportedly been working with the company for over 1.5 years with a 4.67-star rating for 1428 trips. In a Twitter thread by Indian Federation Of App Based Transport Workers chairman Shaik Salauddin, an incident of one Srikanth came to light, who was allegedly blocked by Uber after he changed his appearance. Srikanth had visited Tirupati recently, where he shaved his head, and when he returned and tried logging into Uber, the algorithm allegedly failed to recognize him. ....

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