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HONG KONG, Jan. 30, 2021 /PRNewswire/  On the first keynote panel to kick start the 2020 Hong Kong Fintech Week, Mr. Calvin Choi, Chairman & CEO of AMTD Group, and Ms. Angel Ng, CEO of Citi Hong Kong and Macau, jointly shared opinions on the topic Banking Will Never Be the Same: How is the Global Pandemic Accelerating the Digitization of Financial Services . The panel was moderated by Joseph Chan, Chief Digitalisation Officer of Hong Kong Monetary Authority.
When talking about the impacts brought by the COVID-19 pandemic, Calvin Choi, Chairman & CEO of AMTD Group, said he noticed that changes of customer behavior during this period are indeed remarkable. From the client side, physical visit to financial institutions substantially declined, which reflects the increasing demands on virtual engagement and more efficient banking services. There are great opportunities for banks and financial institutions to offer solutions beyond th ....

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