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Facebook, Ajua Sign Agreement to Empower African SMEs

Emma Okonji
Facebook and Ajua have signed an agreement to automate commercial interactions and customer support for businesses through WhatsApp.
Ajua, an Integrated Customer Experience Company, becomes the second company in Africa to sign such deals that are directly partnered and integrated with Facebook.
Facebook is currently facilitating the growth of entire economies in Africa through WhatsApp. There has been an upsurge of businesses on the continent taking advantage of the platform to sell goods and provide services. This has created a growing need for social media-based customer support to drive a holistic shopping experience.
Ajua’s Janja platform enables automated customer support, borderless banking, and payments across apps and social media platforms. The platform aims to change how people shop and engage with customers by making the process quick, easy, and painless. ....

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Martin Mirero Joins Ajua As Chief Technology Officer To Accelerate The Expansion Of Ajua's Integrated Customer Experience Platform Across Africa.

Ajua, Africa’s first integrated customer experience company, has made new additions to its leadership team as the growth stage company moves to scale and expand its operations. Ajua today announced that Martin Mirero will be joining the company as Chief Technology Officer (CTO). In this role, he will lead the development of Ajua’s advanced technologies and drive the infrastructure growth of the company.
Martin is a seasoned ICT professional with over 15 years’ experience in mid and executive-level ICT leadership. He has leveraged his expertise as a technology expert to connect people, processes and information technology to create business and consumer solutions that add value and drive positive change for organizations, in both the private and public sectors. ....

Kenfield Griffithelaborated , Martin Mirero , Ajua Integrated , It Service Management , Technology Officer , Customer Experience Company , University Of Essex , Integrated Customer Experience Company , Chief Technology Officer , Chief Innovation Officer , Huduma Kenya , Chief Technology , Sub Saharan Africa , Computer Science , Distributed Information Systems , அஜுவா ஒருங்கிணைந்த , அது சேவை மேலாண்மை , தொழில்நுட்பம் அதிகாரி , வாடிக்கையாளர் அனுபவம் நிறுவனம் , பல்கலைக்கழகம் ஆஃப் எசெக்ஸ் , ஒருங்கிணைந்த வாடிக்கையாளர் அனுபவம் நிறுவனம் , தலைமை தொழில்நுட்பம் அதிகாரி , தலைமை கண்டுபிடிப்பு அதிகாரி , தலைமை தொழில்நுட்பம் , கணினி அறிவியல் , விநியோகிக்கப்பட்டது தகவல் அமைப்புகள் ,

Ashiru Becomes Ajua Country Head

He was formerly the Head of Marketing at MainOne.
The start-up company seeks to strategically grow its investments in the Nigerian market and positions to harness the power of its platform to enable Nigerian businesses to retain their customers’ loyalty and revenues.
The CEO and founder of Ajua, Mr. Kenfield Griffith, in a statement said: “We are delighted to have Tayo Ashiru at the helm of our operations in Nigeria as he brings tremendous Management and Marketing experience with him to this pivotal role.
“We have significant confidence in the Nigerian market, and Tayo joins us at a time as we focus our CX solutions within Nigeria with significant investments planned for 2021. ....

Tayo Ashiru , Kenfield Griffith , Africa Integrated Customer Experience Company , Integrated Customer Experience Company , கெண்பிெல்ட் கிரிஃபித் , ஒருங்கிணைந்த வாடிக்கையாளர் அனுபவம் நிறுவனம் ,