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How Rosa Mexicano's Menu Development Strategy Reduced Costs and Grew Guest Loyalty


 
“Yumpingo has changed the way we develop menus. Having guest sentiment insights to a dish level really helps to give us the confidence to continue with the things guests love and make decisive changes where needed.”
CHRIS WESTCOTT, PRESIDENT & CHIEF EXECUTIVE OFFICER, ROSA MEXICANO
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Rosa Mexicano , Happy Guests , ரோசா மெக்ஸிகானோ , சந்தோஷமாக விருந்தினர்கள் ,

KUL Achieves Perfect Score In Global Airport Survey


Posted
30 January 2021 update:
SEPANG – KL International Airport (IATA Code: KUL) achieved a perfect score of 5.0/5.0 and gained top spot in the latest global Airport Service Quality (ASQ) survey by Airports Council International (ACI) for the category of over 40 million passengers per annum (mppa) in Q4 2020. KUL’s improved global rank and service levels are also further augmented by passing all elements in the Quality of Service (QoS) framework for Q3 2020 as recently announced by the Malaysian Aviation Commission (MAVCOM). Among the main contributors to the improved service levels at KUL last year include the implementation of the new travel protocols that achieved full score for the ASQ element of ‘feeling of safe and secure,’ the newly refurbished washrooms for the element ‘cleanliness and availability of washrooms’ and the exceptional customer experience provided to passengers for the ‘courtesy and helpfulness’ element. ....

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