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When the COVID-19 pandemic hit Ontario, Hydro One recognized its role to support communities throughout the crisis. As the pandemic progressed, mental health became the main focus for Hydro One after recognizing the need for mental health supports within the Hydro One employee base.
Hydro One reached out to experts in revolutionizing mental health Jack.org to provide virtual Jack Talks, mental health presentations delivered by young people to young people.
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In 2010, Queens University student Jack Windeler died by suicide at 18 years old. For whatever reason, Jack was unable to reach out for the help he needed.