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County of Orange Social Services Agency Call Center, Benefits Drive-Through impacted this weekend due to planned system update


The County of Orange Social Services Agency (SSA) announced that maintenance of its benefits eligibility and determination system will be performed on Saturday, February 6 and Sunday February 7, 2021. This scheduled work will lead to a system outage. As a result, the SSA Call Center will have limited functionality on Saturday, February 6th, and drive-through benefits issuance of Golden State Electronic Benefit Transfer (EBT) cards and Medi-Cal Benefits Identification Cards (BIC) will be suspended for that day.
The system is expected to resume its full operations effective 6 a.m. on Monday, February 8, 2021.
Orange County households interested in applying for CalFresh, Medi-Cal, General Relief and CalWORKs benefits or wishing to review existing case information are strongly encouraged to visit SSA’s online portal at www.mybenefitscalwin.org. Individuals applying for CalFresh benefits only may visit www.getcalfresh.org and households interested in applying for Medi-Cal onl ....

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