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Novelvox, The Genesys Premium Partner, Introduces Banking, Credit Union, Insurance and Healthcare Agent Accelerators, CTI Connectors and Wallboards on Genesys App Foundry

Novelvox, The Genesys Premium Partner, Introduces Banking, Credit Union, Insurance and Healthcare Agent Accelerators, CTI Connectors and Wallboards on Genesys App Foundry
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Amit Gandhi , Genesys Appfoundry , Contact Center , Contact Center Agent Desktops , Universal Agent Accelerator , Pure Engage , Genesys Pure Connect , Configurable Speed Dials , Enhanced Reporting , Call Logging , Smart Dialing , Agent Performance Stats , Vision Wallboards , Cloud Engage , Enterprise Organizations , Amazon Connect , அமித் காந்தி , தொடர்பு மையம் , தூய்மையானது ஈடுபடுங்கள் , மேம்படுத்தப்பட்டது புகாரளித்தல் , அழைப்பு பதிவு செய்தல் , நிறுவன ஆர்கநைஸேஶந்ஸ் , அமேசான் இணைக்கவும் ,

NovelVox Launches Freshdesk CTI Connector For Cisco, Avaya, Genesys Contact Centers

NovelVox Launches Freshdesk CTI Connector For Cisco, Avaya, Genesys Contact Centers
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NovelVox, the contact center solution market leaders are here with one more of their amazing launch – Freshdesk CTI connector for Cisco, Avaya and Genesys contact centers. The company is known to design products that power contact centers to create an exceptional customer experience with seamless integration.
Freshdesk CTI Connector
BETHESDA, Md. (PRWEB)
January 28, 2021
To fill the gap between technology and customer experience, Novelvox has designed this CTI connector to integrate the contact center and Freshdesk. Freshdesk is a big name in the ticketing world. NovelVox believes this ticketing software, when integrated with the contact center can remarkably improve agent performance. So, it has launched the integration for Cisco, Avaya and Genesys. Since 12 years, the company has been devel ....

Amit Gandhi , Contact Center Agent Desktops , Genesys Pure Cloud , Pure Connect , Pure Engage , Cisco Finesse , Novelvox Cisco Finesse Gadget Designer , அமித் காந்தி , கேனேசிச் தூய்மையானது மேகம் , தூய்மையானது இணைக்கவும் , தூய்மையானது ஈடுபடுங்கள் , சிஸ்கோ பைனஸ் ,