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AMD Starts Investigating 500 Series USB Issues

AMD Starts Investigating 500 Series USB Issues
Feb 22, 2021 16:56 GMT
AMD says it ll reach out to customers on reddit
AMD has confirmed it’s investigating a problem affecting the 500 Series, explaining in a post on reddit that it needs more information from customers in an attempt to figure out what’s happening.
In other words, its engineers are already looking into the whole thing, but they need hardware logs from customers where the USB problem is happening to determine the cause of the bug.
Users have been reporting various USB issues with the 500 Series, including random disconnects happening with peripherals that otherwise work properly, with some saying they were no longer able to use their devices until the system was completely restarted. ....

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AMD releases statement regarding USB problems on 500-series chipset motherboards

Feb 20, 2021 08:46 EST
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with 29 comments
About three months ago, some AMD 500-series chipset motherboard owners started reporting problems related to USB on the AMD subreddit, among other places. Although initially it was thought to be only an issue on Gigabyte boards, soon users of other brands also began echoing similar sentiments. Generally, among the problems faced by users, USB drives or peripherals attached would randomly unplug, and these are reported as frequent occurrences.
Today, AMD s official Reddit account has released a statement regarding the matter. It says:
AMD is aware of reports that a small number of users are experiencing intermittent USB connectivity issues reported on 500 Series chipsets. We have been analyzing the root cause and at this time, we would like to request the community’s assistance with a small selection of additional hardware configurations. Over the next few days, some r/Amd users may be ....

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AMD releases statement regarding USB problems on 500-series chipset motherboards

AMD releases statement regarding USB problems on 500-series chipset motherboards
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