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Access Bank Offers Internship Programme on SOPs Mgt to Public Servants


Olawale Ajimotokan in Abuja
Access Bank has offered to sponsor two civil servants on a two-week internship programme at the bank, on the management of the service-wide Standard Operations Procedures (SOPs) on key performance indicators, process workflows, technology and governance.
Head of Service of the Federation, Dr. Folasade Yemi-Esan, made the disclosure while briefing journalists on activities to commemorate the year 2021 Nigeria Civil Service Week.
Selected officers, one each from the various departments in the OHCSF and staff of SERVICOM have undergone a three-day virtual training on SOPs sponsored by Africa Initiative for Governance (AIG) and Access Bank.
The OHCSF and SERVICOM are collaborating to make SOPs serve as KPIs for assessing the compliance of MDAs to service delivery standards. ....

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FG, AIG Seek ISO Certification for Civil Service


By Olawale Ajimotokan
The federal government said its collaboration with the Africa Initiative for Governance (AIG) has led to the initiation of plans to obtain relevant International Organisation for Standardisation (ISO) certification for the civil service.
The Head of Civil Service of the Federation, Dr. Folashade Yemi-Esan disclosed this in Abuja, at the formal handing over of 26 manuals of the Standard Operating Procedures (SOPs) by the Chairman/Founder of AIG, Aigboje Aig-Imoukhuede.
She said the ISO certification is an independent, non-governmental, international organisation that develops standards to ensure the quality, safety and efficiency of products, services and systems.
The HoS said the civil service is also working with SERVICOM which will play a very important role in ensuring compliance and effective implementation across MDAs. ....

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