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Utilities Disputes 2021 Annual Report - Consumer Contacts On The Increase

Tuesday, 6 July 2021, 10:31 am
Utilities Disputes (UDL) is a free and independent
dispute resolution service that resolves consumer complaints
about electricity, gas, water, and broadband installation on
shared property. It has just released its annual report for
2021 which shows the cases it receives from consumers are
continuing to increase.
In the past year UDL received
a total of 11,161 customer contacts, up from 7,815 last
year. This increase has been since the onset of Covid-19 and
has remained higher than in previous years. Customer
contacts include when a consumer contacts UDL to request
guidance or information in relation to their electricity,
gas or water company, or a broadband installation on shared ....

Mary Ollivier , Heather Roy , Citizen Community , Foundation For Public Interest Journalism , Utilities Disputes , Contacts On The Increasetuesday , Hon Heather Roy , Scoop Citizen Community , In Depth Engaged Journalism , Scoop Foundation , Public Interest Journalism , மேரி ஆலிவர் , ஹீத்தர் ராய் , குடிமகன் சமூக , அடித்தளம் க்கு பொது ஆர்வம் பத்திரிகை , பயன்பாடுகள் சச்சரவுகள் , க .ரவ ஹீத்தர் ராய் , ஸ்கூப் குடிமகன் சமூக , இல் ஆழம் நிச்சயதார்த்தம் பத்திரிகை , ஸ்கூப் அடித்தளம் , பொது ஆர்வம் பத்திரிகை ,

Faulty meter reader sees power company sting woman with $600 bill

Faulty meter reader sees power company sting woman with $600 bill
20 Jan, 2021 03:38 AM
4 minutes to read
There was a fault with the smart reader in Rowdon s home for months. Photo / 123RF
There was a fault with the smart reader in Rowdon s home for months. Photo / 123RF
A power company fixing a dodgy meter reader in a new Omaha home resulted in its owner being stung with a $630 bill just before Christmas.
Jill Rowdon s home is only three years old but between May and December last year the smart meter stopped communicating properly with Genesis.
The meter is connected to a direct debit payment, meaning the retiree had no idea there was anything out of the ordinary until a contractor was sent to fix it last month. ....

Hazel Jone , Jill Rowdon , Jessica Wilson , Utilities Disputes , பழுப்புநிறம் ஜோன் , ஜெசிகா வில்சன் , பயன்பாடுகள் சச்சரவுகள் , ர சி து ,

Elderly woman in tears after shock $1000 power bill

Elderly woman in tears after shock $1000 power bill
19 Jan, 2021 04:00 PM
5 minutes to read
Hazel Jones, 93, received a special reading bill for $1,016.69 from Genesis Energy because her smart reader hasn t been communicating properly for more than a year. Photo / Dean Purcell
Hazel Jones, 93, received a special reading bill for $1,016.69 from Genesis Energy because her smart reader hasn t been communicating properly for more than a year. Photo / Dean Purcell
Herald reporter based in HamiltonNikki.Preston@nzme.co.nz
An elderly woman was left in tears after a shock power bill claiming she owed her electricity provider more than $1000.
West Auckland resident Hazel Jones thought she was up to date with her bill - but Genesis Energy claims she has been undercharged for almost a year due to a fault with her smart reader. ....

New Zealand , Mary Ollivier , Paul Gray , Hazel Jones , Jessica Wilson , Genesis Energy , Mrs Jones , Utilities Disputes , புதியது ஜீலாந்து , மேரி ஆலிவர் , பால் சாம்பல் , பழுப்புநிறம் ஜோன்ஸ் , ஜெசிகா வில்சன் , ஜநெஸிஸ் ஆற்றல் , திருமதி ஜோன்ஸ் , பயன்பாடுகள் சச்சரவுகள் , ர சி து ,