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City of Savannah launches app for 311 service City of Savannah launches app for 311 service By Sean Evans | January 15, 2021 at 2:49 PM EST - Updated January 15 at 8:06 PM SAVANNAH, Ga. (WTOC) - Savannahâs 311 service recently launched an app for iPhone and Android that offers a number of resources, from checking on garbage schedules to paying utilities. A technology upgrade like this to make city services more accessible for folks on the go is something 4th District Alderman Nick Palumbo said last year he really wanted to see come to fruition. âA lot has changed in the 20 years since weâve had that 311 system. And we needed new technology and an app to connect with people where they are,â Alderman Palumbo said. ....