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Family member heartbroken’ after window visit denied at Grantham care home
Published: 14:00, 03 April 2021
A family member of a Grantham care home resident has been left ‘heartbroken’ after having been reportedly denied a window visit with her loved one on several occasions.
Sophie McGuffie’s 84-year-old grandmother has been a resident of Maple Leaf Lodge in Grantham for almost 12 years.
Since care homes closed to visitors last March, Sophie and her family tried to maintain regular visits, in any capacity.
Maple Leaf Lodge Care Home, Grantham (45506216)
Sophie said: “This has been difficult, as although [Maple Leaf Lodge] put a visiting pod in place in December, the booking availability only allows visits once every seven to 10 days for 30 minutes. In between pod visits, we have attempted to see her through her bedroom window on several occasions, only to be asked to leave.” ....

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