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Indian Railways one-stop passengers' helpline 'Rail Madad' launched

Rail Madad: Indian Railways has introduced Rail Madad, an integrated one-stop solution in which the national transporter has consolidated a variety of existing helplines used for diverse reasons into one. ....

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Rail Madad Helpline: Indian Railways Integrates All Rail Helplines Into '139' For Quick Grievance Redressal

Rail Madad Helpline: The new helpline number 139 will take over all existing helpline numbers
Indian Railways has integrated all railway helplines into a single number 139 , which is now the main Rail Madad Helpline, for quick grievance redressal and enquiry mechanism during train journeys for passengers. According to a statement shared by the Railway Ministry, the new helpline number 139 will take over all the existing helpline numbers, so that the process becomes easier for passengers to connect with railway authorities, in order to address needs or enquiries during the travel. Several grievances helpline numbers were discontinued by railway authorities last year. ( ....

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