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IDC Reveals New CX Technology Index to Help Organizations Capitalize and Pivot to Opportunities in the New Normal

Posted May 19th, 2021 for IDC
SINGAPORE, May 20, 2021 – Organizations must build resiliency into the relationships they have with their customers. According to IDC s latest report Asia/Pacific excluding Japan (APEJ) Future of Customers and Consumers Technology Index: Building Resiliency into Customer Relationships leading organizations who are well-positioned in their technology and data capabilities are in a better position to capitalize and pivot to opportunities arising from the pandemic. This key finding is derived from the IDC-developed Future of Customers and Consumers (FoCC) technology index based on two key areas of customer experience (CX) – technology landscape and data leverage – to understand how organizations are progressing toward becoming customer-centric enterprises and deliver empathy at scale. ....

Tessa Rago , Zoe Jimenez , Daniel Zoe Jimenez , Asia Pacific , Alvin Afuang , Senior Research , Consumers Technology Index , Building Resiliency , Customer Relationships , How Organizations Are Adjusting , Lawrence Cheok , Senior Research Manager , Associate Vice President , Digital Transformation , Pacific Future , Artificial Intelligence , Brand Management , Customer Experience , Customer Relationship Management Crm , Services Marketing , டெஸ்ஸா ராகோ , ஸோவீ ஜிமெனெஸ் , டேனியல் ஸோவீ ஜிமெனெஸ் , ஆசியா பெஸிஃபிக் , மூத்தவர் ஆராய்ச்சி , கட்டிடம் பின்னடைவு ,

Welcome To IANS Live - NATION - The apparel industry is moving from bespoke to e-spoke

Photo Credit: IANS
IANSLive
New Delhi, May 22 (IANSlife) To each his own is a phrase that has taken a dramatic turn in the fashion industry. The perfect fit, look and style is achieved best by a custom-made piece of clothing. With the rise of everything online, bespoke and custom-made have also taken a turn for the better; offering their tailoring and artisanal crafting online!
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Soon You'll Be Able To Shop During Your Workout: How Headless Checkout Is Making Shopping Possible Everywhere

Soon You'll Be Able To Shop During Your Workout: How Headless Checkout Is Making Shopping Possible Everywhere
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Yvan Boisjoli , Analytics Online Shopping , Bold Commerce , Covid 19 , Machine Learning , E Commerce , Customer Experience , தைரியமான வர்த்தகம் , சர்வதேச பரவல் , இயந்திரம் கற்றல் , ஏ வர்த்தகம் , வாடிக்கையாளர் அனுபவம் ,

Welcome To IANS Live - BUSINESS - Airtel CEO warns of heightened cyber fraud risk during Covid 2.0

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New Delhi, May 20 (IANS) The Chief Executive Officer of Bharti Airtel (India, South Asia), Gopal Vittal, has warned the telcos 320 million-plus subscribers of increased number of cyber frauds during the second wave of the Covid-19 pandemic and the subsequent lockdowns in various parts of the country, which have resulted in massive increase in online transactions.
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For news, views and gossips, follow IANS at Twitter. ....

New Delhi , Gopal Vittal , News Service , India Private , Chief Executive Officer , Bharti Airtel , South Asia , All Rights , புதியது டெல்ஹி , கோபால் விட்டல் , செய்தி சேவை , இந்தியா ப்ரைவேட் , தலைமை நிர்வாகி அதிகாரி , பாரதி ஏர்டெல் , தெற்கு ஆசியா , அனைத்தும் உரிமைகள் ,

Welcome To IANS Live - SCIENCE - Microsoft will not launch lightweight Windows 10X

Billed as a competition to the Chrome OS, the 10X operating system was expected to come along with new dual-screen devices like the Surface Neo before the pandemic hit the world. ....

New Delhi , India Private , News Service , All Rights , புதியது டெல்ஹி , இந்தியா ப்ரைவேட் , செய்தி சேவை , அனைத்தும் உரிமைகள் ,