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KLIA ranked among top 10 airports in the world

MAHB group chief executive officer Datuk Mohd Shukrie Mohd Salleh said the achievement encouraged them to push ahead with their pursuit for excellence.
PETALING JAYA: Kuala Lumpur International Airport (KLIA) has been ranked as one of the world’s top 10 airports in the latest global Airport Service Quality (ASQ) survey by Airports Council International (ACI).
KLIA scored 4.98 points out of five for the category of over 40 million passengers per annum (mppa) in 2020.
This was a significant improvement over 2019 when KLIA was ranked 17th with a score of 4.76 points.
(MAHB) attributed the success to KLIA’s continuous effort in carrying out improvement initiatives despite being severely affected by the Covid-19 pandemic. ....

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KLIA ranked among world's top 10 airports in 2020 | Malaysia

Monday, 15 Mar 2021 04:02 PM MYT
Travellers are pictured at the Kuala Lumpur International Airport in Sepang March 17, 2020. Picture by Shafwan Zaidon
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KUALA LUMPUR, Mar 15 Kuala Lumpur International Airport (KLIA) has been named as one of the world’s top 10 airports in the global Airport Service Quality (ASQ) survey by Airports Council International (ACI) for the category of over 40 million passengers per annum in 2020.
ASQ benchmarks the world’s best airports in terms of overall passenger satisfaction for terminal safety, facilities, services, and cleanliness.
In a statement today, Malaysia Airports Holdings Bhd (MAHB) said the achievement, announced by ACI early this month, was borne out by the airport’s continuous efforts in carrying out improvement initiatives despite being severely affected by the Covid-19 pandemic. ....

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