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New Study Highlights Need for Adaptability and Flexibility in Business

New Study Highlights Need for Adaptability and Flexibility in Business
brandinginasia.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from brandinginasia.com Daily Mail and Mail on Sunday newspapers.

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Women in STEM: A Conversation with Zendesk's Wendy Johnstone

Women in STEM: A Conversation with Zendesk's Wendy Johnstone
asiafoundation.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from asiafoundation.org Daily Mail and Mail on Sunday newspapers.

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Organisations prioritising customer experience in 2021, leveraging new technology: Report


January 31, 2021
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Customer experience is becoming increasingly important for business success with organisations accelerating adoption of new technology for the same, according to the Zendesk Customer Experience (CX) Trends Report 2021.
According to the report, 44 per cent of customers in the Asia Pacific (APAC) region said that that experience is more important to them now compared to a year ago. While 53 per cent of organisations in APAC are planning to invest in CX software more in 2021.
The report further added that 67 per cent of organisations said that they were prioritising CX as compared to over a year ago.
“We’ve seen companies in APAC embrace digitalisation at an incredible speed this year in response to the dramatic shifts in the operating landscape they’ve had to navigate. Customer experience has never been more important, and we think this accelerated adoption of technology is likely to continue in 2021. Organisations need to ensure they ....

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Telco Circles Life taps The PR Group for Australian expansion


Telco Circles Life taps The PR Group for Australian expansion
January 29, 2021 10:35
Singapore-based telco Circles Life has appointed The PR Group to its support its expansion into Australia.
Circles Life made a name for itself in the Australian market last year after it published a break-up letter in The Courier Mail, which appeared like a woman named Charlotte was leaving her partner, T, but was later revealed to be an ad encouraging Australians to break up with their telcos.
The updated letter was revealed the next day
Later in the year, the telco gave the finger to 2020 with a bronze statue of the hand gesture travelling around the Sydney CBD. The activation asked Australians to “take back their power and ask 2020 to fuck off”. ....

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