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Kiroro steps up as leader in hospitality and tourism industry during global crisis
Kiroro, a world-class resort tucked away in the heart of Hokkaido, has endured one of its greatest challenges during the COVID-19 crisis. As a result of the pandemic sweeping the globe, the hospitality and tourism industry was hit extremely hard, but the resilient team at Kiroro stepped up and took on this career-defining challenge with forward thinking and optimism, positioning Kiroro as a trailblazing leader in the industry. “I have never seen an event quite as devastating on the tourism industry as COVID-19,” said Watanabe Hirofumi, General Manager of Hotels at Kiroro. “The two biggest challenges have been to protect the health of Kiroro’s employees and to rebuild trust with Kiroro’s guests.” ....
17 December 2020 As the Kiroro, a Tribute Portfolio Hotel, Hokkaido, walks away with a prestigious prize at the World Ski Awards, Breaking Travel News catches up with the vice president, Martin Raich, to find out more Breaking Travel News: Congratulations on your victory at the World Ski Awards, with the Kiroro, a Tribute Portfolio Hotel, Hokkaido, having been honoured with the title of Japan’s Best Ski Hotel. How does it feel to have won? Martin Raich: We are so proud and honoured to win the prestigious Japan’s Best Ski Hotel award for the first time, especially after many years being nominated and finishing runner up. ....