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Digital DataVoice | DDV - Telecommunications-service in Dakota
1210 Northland Dr, Ste 160
Dakota, Others
Minnesota, United-states - 55120
Keywords List : Telecommunication company in united states , Telecommunication company in minnesota , Telecommunication company in dakota , Telecommunication company in 55120 , T in united states , T in minnesota , T in dakota , T in 55120 , Digital datavoice ,
Detailed description is Specializing in self and assisted service technologies for contact centers. IVR | CTI | Multichannel | Managed Services Founded in 1987, Digital DataVoice Corp (DDV) has become a recognized leader in the design and implementation of self-service and assisted-service automated solutions.Today, our primary focus is helping companies increase profitability and improve customer service by maximizing the effectiveness of their call center operations.. . How? By providing solutions that automate transactions and assist agents in the call center. DDV specializes in the integration of:. . -Interactive Voice Response (IVR) . . -Computer Telephony Integration (CTI) . . -Speech Recognition and Speaker Verification . . -Text-to-Speech . . -Intelligent Call Routing and Universal Queuing . . -Web/Call Center Integration Applications . . . Our team deploys solutions from industry leaders like Cisco, Avaya, Voxeo, Edify, Syntellect, Intel Aspect, Genesys, Avaya, Nortel, Nuance, and ScanSoft.. . Our Services . . Our ability to deliver quality services is at the core of our success. In addition to the sales and maintenance of leading voice applications, DDV offers a full range of professional services to implement and support robust call center solutions. Our standard service offerings include:. . -Call Center Automation Assessments . . -Speech Usability Studies . . -Strategic Project Planning & ROI Modeling . . -Systems Design & Integration . . -Application Design & Integration . . -Project Management . . -System Stress Testing . . -Maintenance and Ongoing Support . . -Managed Services . . -Training. . Specialties. . IVR | Speech, CTI, Multi-Channel | Mobility Apps, Lifecycle Services.
Established in the recent years Digital DataVoice | DDV in dakota, minnesota in united-states.
This well-known establishment acts as a one-stop destination servicing customers both local and from other parts of the city...
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