Sponsored
11 January 2021
Putting users at the heart of transformation will help the public sector build on the digital transformation momentum of 2020, writes Olivier Jenkins, principal consultant at Agilisys.
Sponsored comment from Agilisys.
While 2020 was an undoubtedly challenging year, it did highlight the ability of the public sector to transform at speed – more often than not with great success. Barriers to change have been knocked down and we have seen digital progress being made in days or weeks instead of months, or even years. We’ve also seen several key drivers of transformation success come to the fore, none more so than the need for people to be put at the heart of projects.