To print this article, all you need is to be registered or login on Mondaq.com.
Earlier this year, we were asked to suggest 2021 resolutions for
clients in the telecommunications, media, and technology
industries. We developed several that should guide industry
participants to improve their compliance and services to customers.
Research suggests that February typically is
the month when New Year's resolutions fail, so we decided
to take a look at our resolutions and offer some suggestions for
making these stick.
To start, here is the first resolution we suggested for the
industry:
Resolution for Voice Service Providers: Resolve to