knew what and when and who, if anybody, did anything about it. >> we appreciate you filling in the blanks. thanks so much, cnbc's scott wapner. troubling details today from a newly released audit. the audit says problems went far beyond complaints with va schedulers being pressured to make bad practices look more favorable. the audit found appointments had been changed at least once and 13% of the scheduling staffers indicated they got instructions to enter a date different from the one requested by the patient. we're also getting some new reaction from veterans families to the resignation, as well as the political firestorm surrounding the widespread delays in veteran's care. joining me now, sally. sally lost her father-in-law, a 71-year-old navy veteran, to cancer last november, and blames his death on the va hospital in