>> on that occasion just clothing. he cut open a box of men's cologne and had taken some boxes. >> here they are another day at lowes. they pick up some window screens and simply walk out without paying for them. so when they were spotted blowing leaves in the neighborhood, cops suspected they were up to no good. and that's when the suspects approached kay. she paid them to do some yard work. but then they made their move. he got done yard working. he told me to open up the garage door. the landscapers told her they checked her water heater. the water heater is perfectly fine. >> it looks like he's going back up to the house. >> so she agrees to pay them $1,000 to replace it. they load it into their truck and haul it away.