Hospitality sector customer perceptions improve when commercial organisations are seen to be employing the houseless

Employing individuals experiencing houselessness results in positive outcomes in the hospitality industry, such as positive attitudes about hotels and positive word of mouth, according to research from the University of Surrey.

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United Kingdom , United States , Tracy Xu , University Of Surrey , International Journal Of Contemporary Hospitality Management , Us Department Of Housing , Senior Lecturer , Urban Development , International Journal , Contemporary Hospitality ,