LTSS health and human services workgroup answers questions on program enrollment complexity
Share this:
The Utah Department of Health (UDOH) and the Utah Department of Human Services (DHS) held a virtual Q&A on Tuesday to discuss the progress of the departments’ merger and its effect on long-term services and support (LTSS). The virtual meeting discussed the LTSS workgroup’s aim to reduce complexity to service enrollment by creating a single entry point system.
During the webinar, Tonya Hales, assistant division director of Medicaid and health financing at UDOH and co-chair of the LTSS workgroup, highlighted the difficulties patients face when trying to access LTSS programs across the two departments. For example, Hales said a 60-year-old who lost their mobility due to stroke could be eligible for up to four different home and community-based Medicaid programs. In this example, this individual might have to work with three different divisions within UDOH and two with DHS.