More restaurant customers complaining of delivery delays
Complaints of 2-hour waits, ice-cold food
With many Tri-Staters nervous about dining in restaurants this winter â food delivery services are doing record-breaking business. But one local restaurant is getting a record number of delivery complaints.
and last updated 2021-02-02 11:07:26-05
COVINGTON, KY â
NOTE: For a follow-up to this report, where we speak with DoorDash, Uber Eats, and Grubhub drivers for the driver's perspective, CLICK HERE.
--------------------------
But with that popularity have come more problems, especially late orders.
Business has been bouncing back at KungFood Chu's AmerAsia in Covington, thanks to delivery apps, and a stream of takeout orders, but co-owner Hana Chu is getting frustrated by a simmering problem in recent weeks: late pickups.