More restaurant customers complaining of delivery delays Complaints of 2-hour waits, ice-cold food With many Tri-Staters nervous about dining in restaurants this winter â food delivery services are doing record-breaking business. But one local restaurant is getting a record number of delivery complaints. and last updated 2021-02-02 11:07:26-05 COVINGTON, KY â NOTE: For a follow-up to this report, where we speak with DoorDash, Uber Eats, and Grubhub drivers for the driver s perspective, CLICK HERE.
But with that popularity have come more problems, especially late orders. Business has been bouncing back at KungFood Chu s AmerAsia in Covington, thanks to delivery apps, and a stream of takeout orders, but co-owner Hana Chu is getting frustrated by a simmering problem in recent weeks: late pickups.
Kentucky business owners rejoice after Gov. Beshear lifts indoor dining restrictions Business owners rejoice after Gov. Beshear lifts indoor dining restrictions By Morgan Parrish | December 14, 2020 at 4:39 PM EST - Updated December 14 at 6:56 PM COVINGTON, Ky. (FOX19) - Kentucky bars and restaurants are finally reopening after weeks of closing indoor dining due to a COVID-19 executive order from Gov. Andy Beshear. Beshear announced the state’s restaurants, bars, gyms, and other businesses can return to 50% capacity limits starting Monday. Bill Whitlow, owner of Rich’s Proper Food and Drink, says the past few weeks have been like a rollercoaster. “It’s been exhausting. Honestly, it’s just been mentally exhausting just continuously trying to think of - these are not situations we’ve had before,” Whitlow said.