HOLMDEL, N.J. — WorkWave, a provider of software solutions for field service companies, announced its acquisition of Slingshot, a provider of customer call center software and customer support in the field service market.
“The need to grow their business — to attract, retain, and maximize each customer relationship—is what keeps every field service owner and executive awake at night. Slingshot is not just the market leader at helping its customers grow, it is the only organization of its kind in our industry that has a proven track record of using omni-channel communication software to close more deals for its customers,” David F. Giannetto, CEO of WorkWave, said in a press release. “By bringing such an outstanding organization into WorkWave, we will be able to provide unique integrations into our solutions that will increase the unparalleled advantage our customers have over their competition, reinforcing that WorkWave is the premier partner to service organizations.”