Rock Solid Technologies, ELGL, and The Center for Digital Government Publish New Citizen Research
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New survey research in the What Citizens Want report reveals first-of-its-kind insight into how U.S. citizens prefer to access Local Government services
With this research we were able to directly analyze citizens’ preferences and understand how truly omnichannel Local Government needs to be.
AUSTIN, Texas (PRWEB)
December 14, 2020
Rock Solid Technologies, Government Technology’s Center for Digital Government and Engaging Local Government Leaders (ELGL), today announced the publication of “What Citizens Want”—a new research report that reveals citizens’ preferences for and opinions of the accessibility of local government services. Conducted by the Center for Digital Government, this research provides an in-depth resource for local government leaders to understand how community members want to interact with local services and agencies.