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Handle all these different types of buses, or will they be spread out so the mechanics will have to work on these buses and are ready to go . One of the agencies that is important in this front, as we have hybrid buses. We have electric trolley buses and battery electric buses. Our workhorses, my opinion, they are already trained to work on this. Great. Thank you. Im so excited about the use. This is a great step forward in our ability to put out more emission free buses. Very good. Any other questions or comments . I want to talk about the prices we are paying here. You are trying to spread it among three providers, and each of them has a different price. The spread between low and high is 50 of the price. That leads to two questions for me. Why dont we buy from the lowest price and save 3 million bucks . The whole idea is we want to test multiple manufacturers. Our commitments are we will only by battery electric electric buses. We want to have more competition it is a good operation on the price itself. The price of the amount of battery that is on the bus constitutes 40 of the bus price that is why you are seeing one of the manufacturers who have given us the largest battery size, which means we will be able to go a lot more Long Distance with that. I thought you might say that. That leaves the second question, which is, why dont you ask all three of them to meet the low price . These guys stand to make a fortune on this bus, especially given the citys policy will only by buses at this time. Why not put the squeeze on it a little bit and save the money . Like i said, what we did is we did not specify the size of the battery. We want 160mile in operating range. They determined the technology in the early stages. Theres a lot of variation of what people will take to do 160 miles. This is why you are saying such a wide range of the battery sizes. But eventually when we have the pilot established, we will know exactly what we will need and we can put that in our specification. I think it is not a battery specification problem, it is a bargaining question. If we go ahead with this, how many buses . How me buses would we buy from that vendor. Eventually, 800 of them. That is bargaining power. Absolutely. If someone realizes that someone stands to win a get a contract for 800 buses, they might be better to do the rock price. If we bought 800 buses from one of these vendors, when we pay the same price per bus that we are paying in this . I have to guess no. But i will ask the question. Absolutely not. This is a lot of new requirements. This is why it is reflected in the price. We definitely would bid. There are two things that we have tested here. But the other thing we are testing is the ability to do business is one of these vendors i dont want to slow this down, but i had the same reaction and i wonder if what we want to do was go back to the vendors and say they are 800 buses at play here. How much would you charge us per bus if we bought 800 of them and why dont you use that price for the Pilot Project . Because if you come back to us and with three buses, and one of them a rattled way too much and we are not using that one and the other two, it was really close. I know that i wouldnt be here but i know whatever for if i were still here. I would save that money and get us more buses for the slight difference. One of the things were attesting here, while we are protesting performance and range, we are also testing price. I would like to know what these vendors will say is there a place for 800 of these buses and maybe once we have that information, they would charge that here. Maybe it is pieinthesky, maybe i dont understand. I dont understand bus negotiations. I will admit that. But i will say i have the question, and especially now that i just moments ago vowed to pinch every penny for market street, i realize there are two different pots of money, i guess the thing that we step back and say is you hear what the director are saying. I think director torres is aligning himself with that. Maybe i should stop and say is there an answer to this question i will jump in. Were talking about buying a product that is very much in the bleeding edge of the battery bus technology. When we buy 800 buses, the technology will be much more proven. We will not be the only properties buying these buses and they will hopefully be a much more robust market with competitive pricing at that point. San francisco and new york and seattle will all be buying battery electric buses. I think on one hand, were doing our part to move the Industry Forward by bringing pretty credible manufacturers into San Francisco to test our difficult operating environment, but the price, if any of these three will prove they are part of the 800 vehicle purchase, i would expect we would pay this price here, not just because of the volume, what it will be five or 10 years from now. This industry which will be much more mature. We will not be paying for prototype, but paying for an established product project. I hear that. I will say this. It is not a fully satisfying answer. If someone stands to sell us 800 buses, they should want to pay more. What i heard from your answer is they are going to fill more than 800 buses if they win because protesting for other transit Properties Around the country, so it is almost like, it is almost like they should be giving us these buses for free so they win the competition and be the standard battery bus. I know that is ridiculous, but at the same time, that is my question. And maybe the answer is no, but i have trouble voting for this. I dont think we have leveraged the best possible way to get a low price. This is not insignificant money. It is millions of dollars. It is billions. Is there anything in the procurement process that would require us to take these and not negotiate like this . We did take it. This is the negotiated part. Pardon me, mr. Chairman. Go ahead. I guess im a little bit puzzled about then what the pilot will demonstrate. He basically are letting them write the specification for the vehicle and give them different battery silent sizes and different range characteristics. Is that right . Our requirement is that we send 160 miles. Now because the technology is so new, not many know what it takes , what size of battery to provide to get to that range, so some people have given us a much larger about larger battery. Some have given us a smaller battery pack because they think that will suffice. This item will tell us. That is exactly the reason for this pilot. Essentially, what the bitters bidders are doing is negotiating with us, but we are not negotiating with them. Do you know what i mean . Usually have to take the lowest bid, specifically. Would it allow us to do what the vice chair just said . The procurement process is 160 miles. That is what they are going by. So you have one best and final offer. Correct. Could you do a second one . We could, but i dont suspect we would see any different results. Could you do a second one that introduces this idea . I dont think anyone of these guys will drop off drop out for a couple million bucks. You are suggesting issuing another one at the threepoint 5 million, which is the lowest of the three . Right. To see if they would match it right. We are actually subsidizing to be competitive. Is that something that has ever successfully been done . I know this is unusual because electric buses are new, but do you feel that we have any opportunity here to get the price down on booze on these . We need to compare apples to apples on that point. The whole reason we are conducting this pilot is to qualify successful bidders. You might get a bus, but in the end, it will not work out for us , for the buses they will give us. That is the concern here. I hear what my fellow directors are saying we absolutely want to get the best price that we want to spend with taxpayer money that we want to have in the most efficient way we can. I also dont want to hold of this Pilot Project in hopes that we might get something that we know we cant get. The art so many of these companies that are in incredibly strong negotiating positions here. So mu new cities will be switching over to these. What is the harm if we do delay this and go back to trying to negotiate better prices . How much damage do we do to the timeline of receiv you not even answer that. It would be about 35 weeks in advance once we enter the production line. And right now as the market is, everyones trying to buy battery electric busses and theres not enough manufacturing capabilities. So we lose our place in line were delaying the whole decision about which are the better busses. Correct. Can i chime in again because i did work on this issue a little bit a bit in my former life. Californias in a unique position here, right. We have a state agency the air Resources Board thats essentially compelling the conversion of our Public Transit bus market to electric vehicles. So we are going first. And we are i think at great risk of paying a significant premium for doing so. I dont think we should be piloting a price. Because i dont think we want do give these businesses any idea this is what theyre going to get when we belly up to the bar for 800 800 busses. I dont know why it cant be a flat price or no price because what theyve got to gain say huge leg up on a market. Whoever conquers california will probably conquer the rest of the country. If i may add to that, were actually one of the last of the major agencies around the country and bigger agencies new york, seattle have already purchased the battery busses. And they purchased them at scale . Like how many . Same as us, nine, 10 pilot busses. Theyre pilots then. No ones ahead of us if everyones doing a pilot. Right. And then so youre understanding is that the pilot busses the other cities have purchased, theyve purchased at these same prices . Correct. Okay. I still want to move forward on this. Think its an important enough goal nor city and an important for the city and an important enough step id like to move to approve this and move ahead with the procurement. Okay. So there is a motion on the item as it stand before us. Is there a second . Second. Very good. A motion and second on this we can continue discussion but thats now moved. Director heminger, i understand your point so eileen ill lean on you would you care to propose an amendment or proceed on this . Maybe a subsequent motion to clarify the differences. My motion would be to direct staff to issue a second best and final offer or bafo to reduce the price of all of the procurement to the lowest price received to date. Okay. So we have a motion and a second on the amendment. Let me first ask mr. Mcgwire if the amendment makes sense to you and your staff so we can proved. And what the proceed. And what the hit to the time line of the busses would be. The first answer is it clear enough . Youre directing us to go back to the three manufacturers and ask them or ask new flyer and proterra to match byds price. Is that right . Yes. And i dont know if theres a way to craft this in the language but i think staff ought to have some decision discretion if they can save us 200 million than 300 million. Its one way of skinning the cat but if theres a way to avoid paying the price theyre suggesting because its a pilot i think we ought to take it. The issue is its a public proceeding. The folks paying for this are aware of what we did. We have to give a clear direction and if that direction is if you want to participate in the project you have to bid the low bid or you dont participate, thats clear enough. Directing our staff to do the best you can with negotiation puts them in a very difficult place that will be hard for them to win. Then ill make the substitute motion as stated previously. Very good. Director torres with you seconded it. We have an amendment and second on the floor. Now, mr. Mcgwires answers the question its clear enough and you had a question to what that would be to the time line of the pilot if youd be so good as to answer that thatd be great. As things stand today theyll be expected to be delivered in october 2020. Well have to look at it if youre going to issue a bafo. One thing i want to mention on the issuing of the bafo to match byds pricing, we will not get the same bus from the other two oems. While well have to give up something. I dont understand that. So if we succeed in get lower price it will be a modified bus in some way . Yes, it wont meet the range. Im confused. So theyre not apple to apple comparisons. Correct. I guess it would be helpful to understand you mentioned battery size but is that the goal to test the range . Director hemingers amendment doesnt give us a different bus for less. I understand its give us the bus you were going to sell us for 4. 4 million or 5. 2 million for the 3. 5 million price if you want to play in the pilot. Is that correct . Yes. You dont say take off the windows and have a smaller batteries to meet the 3. 5 million. Were doing you a favor by letting you play. Do you have an idea on their mark up or their profit . Its usually 10 to 15 . For Something Like this it may be higher . I dont think so. Its a Pilot Program lots of engineer is need on their end. One they finalize the vehicle they know our requirements we have one of the strict requirements. Im not trying to mess around with your different battery approaches and see what you get but i think were under the current approach missing a pretty significant moment of leverage its not insignificant. Its 3 million. The only way theyd be able to reduce the price is just decide to. And also the question is if were testing slightly different things. The battery is more expensive because its battery then thats different than they all have the same range but the batteries are different size for a different reason. I think it would be helpful to understand if the price differential is related to Something Different or greater that we asked for in the testing. No, i think the price is strictly due to the size of the battery. I know we have two motions on. Just as a procedural matter and the fact that i dont like writing multimillion dollar contracts from the boards seat, may i suggest something, dr. Mcgwire and see what you think. I think youve heard concerns about the pricing arrangement and a perhaps missed chance of leverage from at least three directors. Rather than amending this and doing something now, might it make sense for you and your colleagues to consider this feedback and the opportunities presents and come back to us at the next meeting with answers more detailed and more answers. Im not mandating this but im suggesting were getting into a lot of stuff we may not have answers and i fear were missing each other a little bit on the question but i think the issues the three of us have raised and i raised it, may be significant enough it may be worth waiting two weeks. Table the item until the next meeting and you and your staff can come back and say, weve looked into it, there really is an opportunity for leverage, heres how we want to exploit it or there isnt an opportunity for leverage and be prepared to answer why. Youll have some skeptical Board Members if thats the answer. It would be good to see if there were comparable prices the other agencies referred to paid that would be helpful information for us if its available. And has anyone bought these busses at scale . 50 to 60 orders. Id be interested to see what the prices are. Guys know this stuff. Its a good suggestion. My preference would be to continue to the next meeting. So lets pause on that. There was a motion and a motion to amend and a want to follow proper procedure. So directors, does anyone object to kicking it two weeks . Okay. So director brinkman may i ask you to withdraw your motion . I withdraw the motion. Director heminger. Likewise. Thank you for answers the questions. We didnt mean to put you in the hot seat in the hot room but there it is. Well look forward to seeing you. Let me ask, ms. Boomer do we have room on the calendar next time . For november 5,y. November 5 well look forward to talking about it then. Thank you. Do i need to do a formal motion to table . The power that is mine . Awesome. Lets wield more off that. Clerk and item 13 presentation and discussion regarding the scooter share program. Another controversial issue coming to us. What a day this is. Chair hieineke and board of directors i oversee the scooter share policy and ive been working on it a little over two and a half years and presented four or faceoff times and its four or five times and its a wrapped ily changing rapidly changing field and the latest iteration in our process in developing our Scooter Program theres a lot of detail in the presentation recognizing where we are. Im going to go through a relatively efficiently and happy to go back to any areas you want more detail on as part of the questions. In terms of context, in may, 2018 this board approved a oneyear Pilot Program which we started in october and presented the pilot results this spring. The one finding for that i wanted to highlight i have the graphic up here on the board and really the finding that keeps us coming back to why we want to expand the program is that when we did the user survey over 40 of the scooter trips would have been taken by a single occupancy vehicles. Otherwise 36 are by uber or lyft and while theres challenges to figuring out the equity of the program the number of sustainable trip was incredibly important to us and we developed a permanent program. In july of 2019, this board approv approved amendments to create a Scooter Program in San Francisco and based on the direction and guidance we heard we put together an application process and selected applicants this fall. Very quick summary by the numbers. We got 11 applicants and selected four perm permittees with a 12month permit date and the first day of the permit is today. And we wanted to time the presentation as close as possible to the launch but we ended up getting exactly. The four main areas i wanted to go through today is kind of what we feel are critical keys to the success of the program. And rather than reading the slide ill just jump into them. And the first one of those is defining a really detailed and rigorous application process. Something we learned from the Pilot Program frankly we didnt know enough about what we wanted. There was less clarity in the application process than was ideal. In this case we had eight categories clearly defined and 62 criteria in which we scored each applicant and we did a very thorough review at every one of the 62 criteria. Rather than the one thing to point out to the top four scoring am cants were ahead of the lower scoring applicants and we went with four. Weve had a couple questions about the numbers and people have asked why 4,000. The answer is simple and why i just said the four had the strongest applicants based on the criteria. We want to push the service to neighborhoods where its needed and were doing that in two different way. One, we have target densities for disadvantaged expects or communities of concern by the mtc and then the followup sued of that isuedandside. So no moree located in the financial district core. In addition to providing scooters in disadvantaged communities, we know thats not enough to have an equitable program. You need programs in place so people know why theyre useful. It comes with equity and engagement o. It includes multiple li lingual services. Then making sure scooters are affordable to everyone and all very robust low income plans that need to be available to everyone who is at the 200 federal poverty line or below and they do all have cash Payment Options and a requirement to partner with other certifying agencies in terms of income verification. Wfor ensuring that the program operates reliably, we require each to submit a labor harmony plan to describe their approach to management. And theres some summaries here of what each of the prosecutor s proposed but weve included the use of first source hiring which is an oewd as part of our terms and conditions for how they need to reach out for when they do their hiring. And lastly, in terms of our specific requirements, there have been a lot of questions with the sustainability of scooters but how sustainable is the operation kwrufl . Itself . The amount that has to be traveled and detailed reporting that allow us to assess this on an ongoing basis, checking vehicle miles that are logged in the operations and then also life cycle analysis by the operator to detail the life cycle analysis of the scooter components to understand what type of environmental impacts there might be from other aspects. And then finally, making sure we have a thoughtful rollout plan and monitoring and compliance as part of a program. We have a rampup period through early 2 2020 for pin, line spind jump and we want to ensure were working out the operational kinks associated with the new system on a smaller scale but the permits clearly they will be getting 1,000 scooters each in early 2020 based on adherence to the terms and conditions and slightly different for scoot and we are starting at 1,000 scooters and recognising that theyve worked out the same operational kinks through the pilot period and theyve met the benchmark for low income plans, at least one for every two scooters and hit that earlier this year. We felt it was appropriate to start at 1,000. And thank then as i eluded to ae beginning, this is a an evolving program and we will have a monitoring and compliance of our process and that means holding operators accountable for all of of the database, and i think one of the things weve heard maybe the most about in the past few months as weve is user accountability and so, i wanted to highlight a few of the things as part of this program. There are multiple channels for complaints, 311 or directly contacting the companies. You know, going through their website. We want multiple ways in which people can report complaints. Each scooter needs to have a permanent unique identifier so that if you are able to catch that you can provide that as part of your 311 and then each of the companies is required to have a shared database of complaints they receive, not only the number of complaints they received but also their resolution method and what the revolution was to track how complaints were resolved. On parking, i think weve solved a lot of our parking issues through the use of the lot 2 mechanism, but still may be misparked scooters. We have our taxi investigators that are available to respond to reports of misparked scooters and issue 100 citations for permitees when we find a misparked scooter. And very specific to sidewalk riding which is more difficult for us to directly enforce since its a moving violation, as i mentioned before, we have a mandatory shared database of complaints how operators are tracking users and all of the permitees have agreed to find and suspend users for repeat violateses for sidewalk riding and while it may not be a 100 foolproof system, scoot was able to suspend 75 users for sidewalk riding. The permits allow for a potential expansion but any expansion behind the 4,000 require rigorous requirements to meet all of the terms and conditions and subject to mta discussions and so, finally, in conclusion, i would say that i think that the Pilot Program that we initiated over the course of last year has gone a long year showing scooters can be a safe, accountable transportation mode in sanfranciscsaninsanfrancisco and to expand the system and monitor and refine the program and report back for further guidance. Is there any Public Comment on this item, miss boomer . Yes. Would you please call that . Sam mulicah . How many cards . Three, but i think there may be one or two others. Who wants to speak . Five people and two minutes pies. Skip created a Work Environment where i, a transgender person, was able to thrive, provide a topnotch health insurance. Youve been able to receive muchneeded medical care that had been out of my reach in the past and i worked for employers who misclassified me as an independent contractor and so im deeply concerned about what i have seen any options with the other companies that have received a permit. Of the four companies that received permits, at least two were already involved in lawn ir violation disputes. And at least one is using independent contractors in San Francisco right now as i speak. Three of the four are the same companies that in 2017 defied the sfta and from my perspective, the city has thrown out a local Small Company creating good jobs for people and brought in Large Corporation with histories of defying rules. I hope you will consider points and take action to protect our city and its most vulnerable citizens. Thank you. [cheers and applause] thank you, next speaker, please. Alex april, followed by nema nemah rehimi. I invest in our local partners and hosted a Climate Equity during sf transit riders week, sponsoring the youth, art summit with the exchange and we will be sponsoring bayview live later this month pu. We employ opportunities for all program and our most recent is a student from thoroughgood National High school. We give away helmets at events as well as allowing using to use a free helmet off of our spin app. We are looking forward to bringing sustainable options to all of sanfrancisco. Good afternoon. Im a Senior Policy Council with spin. As you know from the end of my last job, the most important part of what i do is connected to our workers. Im sure you can imagine that for our most vulnerable san a job for dependents, with the protection of San Francisco and california employment laws and an employer who will protect your rights to organize and join the labor union. Spin is that employer and three weeks ago when we learned tha to operate that, we did notes he taut. Not hesitate. Its with the office and economic workforce development, weve engaged 1100 mission operations. We have given people hope but we can only launch with 500 today. This cuts hiring needs by half. What do i say to the people weve hired and to our upcoming job fares and how will i take that hope away . Reverse the decision. We dont use staffing agencies or 1099 gig workers. Next speaker, please. Danielle belitos and john santos. I jusim a minority owner ana Small Business, doing business with city of San Francisco. I like to, i guess, congratulate tom maguire for being a director with smta and you would like what is this commitment to Small Business . Protect the Small Business. We dont have lawyers and we dont have anybody to protect us and were experiencing hardship to say the least. We are being put out of business due to just i dont want to call it certain type of decision, but you can call it for yourself when you see what i have to say and what i have to present. So my question to you, what is your commitment to Small Business and how important is a Small Business . We are africanamerican owned. We are being targeted because were doing the right thing representing sfmta. John santos by destore. Im a ranger for skip and i was just shocked over what the discussion was, you know, because im still building my life and skip gave me an opportunity to get off tenderloin where i was living in an sro where half of the people would either steal something or take a scooter. Ed jusits just a bad area for d being with skip, i started out with getting two scooters at a time and now, im up to were renting a salon in ter ternen ln and i said maybe i can have your salon at nighttime so i can help you out didnt you can help me out. So serving the communities of concern, skip has done that for me and for a lot of people and i know a lot of rangers are in that same community and, unfortunately, most of them, dont finish or dont continue because of some other issues. I hope you give skip a chance and its better to have not limited skip has experience here already. Theyre not paying me to be here. Last card, sanje dastore. Im the cofounder and ceo of skip and skip, as you know, the sole operator not selected and im here to offer feedback in hopes of improving the Program Going forward. We started this knowing we could set a better example and we were the first to pa to pay employeea livable wage. We were the first ones to pioneer the Advisory Board and for us to be able to improve, meetings that i attended personally. The first ones to invent swappable battery packs, moving away from a workforce to provide all of the people we work with with jobs and we invented locking, a system required, specifically for San Francisco, dropping 311 and 90 to when operators who are now permitted to operate. Those investments are hurting us disproportion autoly. Ately. We requested advanced guidance and hrfrpbe learned about thise press and requested a stay requesting appeal and were denied, citing a lack of authority to provide a stay of any kind. We requested a meeting to discuss a stay and director maguires office said he was not permitted given other commitments and to find a time that works for tom. Today, i had the unfortunate experience of laying off several dozen of people in San Francisco who worked passionately to work to make the city safer and more accessible. We gave our employees 60days notice, even though San Francisco gave us 21. This is why Companies Like ours are looking to contractors instead of training and investing. I employ to evaluate how timelines are administered. Thank you, sir, very much. I ask for a stay pending the appeal approximately thank you. Thank you. Seeing no Public Comment, public item is closed. Directors, any questions for staff or comments on the overall proposal . One is, obviously, related to skip who was one of our pilot participants and i did speak about this with staff. I. They will have a mutualheari. Just to make it clear, because i think that everyone didnt know they thought they werent part of the pilot that would handicap them but it didnt disadvantage people. Thfrom hearing from the companys what they represented, its problematic if we are having companies that are not meeting the standards that weve asked for and someone being disqualified. I think theres an investigation that needs to happen around some of the things weve read in the paper and stated here with companies not meeting the labor standards we have asked for. I find in problematic to be bringing on new scooters during the worst weather of the year and it doesnt make sense and you think it makes more sense to have the inventory come when the weather is graduato greater to k through the kinks. Last year there was spring and there was a bunch of scooters all at the same time and i know theres a lot of pressure to not have too many at once and i just question the logic of the phasing doesnt seem to make sense and not an opportune time. It was based on getting the operators to 1,000, whether or no1,000,notwithstanding based oa weather event and we expected that may happen, but we know that rain in the bay area is fickle and so, if we have good weather in the winter, we dont want to argumen artificially der rollouts if theres no need to do so. I understand we want it below the four thousand because people are concerned but it makes more sense to do more now and maybe 750 instead of waiting and then maybe do the last 250 in february. I just feel like now makes much more sense and i think it will be less of an impact of when theres 4,000, right . That is the other effect we had happen last time. We went from zero to a lot of scooters and thats what will happen. Youll go from 2,000 now, 2500 now, roughly, to all of a sudden in the next sunny day in march 4,000. So i just feel like you wont get to achieve that kind of tpa usinphasing in the way you d like to see it. To piggyback on that line of thought, mr. Park, good work on this, by the way. Thank you, as ive been saying i feel like San Francisco is one of the first to get the scooters right and make them a part of our Transportation Network out there on the streets. Do you feel that if its going well to vice chair bordens points, do you have the authority, the leeway, the confidence that you could increase those numbers sooner than were talking about now and the second part of that question question, have any of the questions had the number of scooters out on the street that they actually are permitted for . Because i feel like although companies are currently permitted under the pilot you dont feel like i saw that many scooters out there. So in terms of specifically whether we have the authority, i may defer that to the City Attorneys Office but in terms of feeling confident in the rollout schedule we have, we do, and we feel its an appropriate rollout. Given the number of scooters we have now, how much time it has taken us not only for the Scooter Pilot but also the jump pilot before. We know that it takes several months to work out operational kinks. I feel 500 scooters is what we feel is a viable system to start with and gave a good base for expansion to expand as feasible and thats the schedule weve laid out. Do you want to Say Something on the specific Legal Authority . Its a rollout that does really well and were not seeing a lot of problems, can we loosen that up and allow them to bring more scooters on than weve laid out here . Not exceeding the company . Im the Deputy Attorney and the rollout right now, as i unitunderstand it, is set forthn the permits and at the request of the permitee and sfta, they could be amended to advance the rollout. In terms of te deployment, yu dont have exact numbers, but i believe 600 t 1600 to 2,000 scoa day, reaching a company from 625 to 1250 in late august or Early September and there was a considerable increase since then. And one thing that we found through the pilot was certainly a lot of the initially deployed scooters disappeared quickly and in addition to sidewalk blocking, they have been great for operators in terms of maintaining their fleet and so, were expecting and hoping to have a much more consistent deployment than we saw through the first few months of the pilot. Well, im supportive of it and i know theres a lot of questions and we dont want to see them on the sidewalks and we want to keep everybody safe. But i think were doing good work on this and i think we might be one of the cities that actually does enough upfront work that we can have these out there as an option. So good work on that. So one permit and one nonpermit, bringing up the issue of notice the companies with respect to hiring. Can you just address that but i think in fairness to the companies if were asking them to meet standards and i just want to make sure our notice to plans moving forward, to grant a permit or not or rollout plan to the companies, is that sufficient notice and can you speak to that . They shouldnt have to pay for people working and if they do, its our fault. I have one more question. With respect to complaints, im wondering, i havent checked recently, but i know the feedback i received from the distillery community and they have a lot of concerns about sidewalk riding. Theyre concerned as far as the 311 approach, basically, their response is 311, not very easy to use and so i would encourage staff to kind of work on making sure, like, for the app, the 311 app, its easy to file a complaint if people need to and just look at that and make sure its userfriendly, i guess. Absolutely. Making 311 more efficient and processing scooter complaints is a part of this and 311 is a least common denominator in making complaints and were requiring multilingual phone lines and 24 7 from the operator. There are multiple ways to file that complaint and so i wouldnt want to limit people to 311 and weve trade t tried to make it y as possible to make those complaints. Mr. Torez. The appeal process, how does long it last . I do not remember specific timeline. Deputy city attorney, cleveland knowles, through the clear. Scooter applicants who wish to appeal need to do so by october 22nd. And then theres a hearing process where the hearing officer will set timelines for briefing. Did the other Scooter Companies and i didnt see the rfp, did you require them to offer helmets . We required plans for how they would encourage and distribute helmets. Hhelmets are not required but law. They changed my law to effective lobbying in sac sacramento. Do you see theres room to improve their process within the appeals process . Maybe ill take t

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