Mean by the shared Mobility Device Service. So these are not meant to that definition is not meant to cover personally owned devices or devices that are used by an individual. Rather, theyre shared and used in the public space, either stored or operated. Our general definition is that its a mobility device or group of devices that are capable of carrying ten or more people separately or together. We were looking at something that wasnt just the number of devices but potential impact it can have based on the size or the ability to carry people. The second part is the establishment of the proof of concept authorization. So while the division one changes would create the prohibition on operating without a permit or approval by the city, the proof of concept authorization would provide the clear path for a company to work with the city. Within the transportation code, it would describe the basic requirements, the requirement for an application, a testing plan, the ability to require fees for both application and, if approved, for the Ongoing Administration of the program. Finally, it would establish fines and authorize the agency to terminate if the conditions werent being met. So the general purpose is to provide a path to permits. This is for something new to the city being used or deployed in a new way. Our goal is to open up a discussion with the Company Early on, collect informations, and inform Pilot Programs as we move forward. Were hoping we can prevent unregulated launches and have the opportunity to work with the communities to establish the right framework going forward. Were proposing that the proof of concept authorization be approved by the director of transportation and were looking for this to be of things of a limited duration or geography. So not full deployment across the city, start small, and then fill out if we see success or promise from the Service Going forwa forward. So accompanying the transportation code would be a policy directive that would be issued by the director of transportation that would talk about how we would implement the proof of concept authorization. This would provide transparency to the companies and clearly indicate that the expectations of the city are. There would be application who, what, when, how the service would operate. Our process for reviewing the operations and what criteria we would use to approve or disallow. Public engagement plans. And then the criteria for establishing the terms and potentially terminating the authorization. So then real quickly want to cover the outreach weve done so far. Weve put together a project website with Contact Information and listing different copy of the presentation very similar to this. Weve reviewed the proposal with a number of advisory bodies representing accessibility, pedestrians, bicycle groups. Also the cacs for the Transportation Authority and the sfmta. Weve contacted other city departments or other Government Agencies that operate within San Francisco. And then we held a community formum that was attended by both industry and community representatives. Some of the things that we heard were the need to ensure pedestrian safety, that theres a process to hold the users of the services accountable, that complaints can be addressed. One of the things that we heard repeatedly was that theres Ongoing Community engagement. So not just when a service starts, but throughout its operation. And finally, the need to provide infrastructure to support the services. Well be looking to incorporate these into the authorization for any particular service as would be appropriate for that service. Ill turn it back over to kate to talk about where we hope to go next. Thank you very much. We put together a schematic. Sometimes the timelines can be confusing so we wanted to lay out a division 1 and division approval process. And moving onto the next phase is contingent on approval. As i mentioned, we introduced the division 1 transportation amendment to the board of supervisors early in october. It has to sit for 30 days. It is now able to be scheduled at committee. We understand its intended to be heard before the land use and transportation committee. We dont have yet a date by which this will be scheduled. Were hoping soon. So it takes two hearings for division 1. If approved, it goes to the mayors desk and youll see by the end of january 2020 based on that approval, that division 1 transportation amendment will be in effect. And below the listing of the months, we see the process for the division 2 amendment. So now were at the mta board for consideration. If adopted, its 30 days and is ratified. Notice we sync of edition 1 and 2. So the actual operative date will be when division 1 and 2 are finally approved and ready to go. We do have next steps. This is just phase 1 thats before you today, but phase 2 were going to take a look at the existing permit programs and create a package of amendments for your approval. So that will be coming soon. We want to allow the Regulatory Framework to be such that if and when new programs come online, they can slot in easily to the existing structure. We have heard a Feedback Movement of goods. We have listed that as phase 3. We think that that would be a great topic to collaborate with the office of emerging technologies on. This is going to be a really big conversation. This will require a lot of Community Engagement and outreach because it could touch a lot of businesses. So we wanted to note that as well as a phase 3. We also have ongoing efforts similar to looking at the regulatory structure and how the code should be rationalized. Were having the same look with the data. We want to make sure the data were requiring and collecting and analyzing makes sense on whole. We want to be able to Say Something about each program as compared to the others. Thats an ongoing internal process. Were working to make sure we have the right organizational structure. So were prepared to manage and handle. We feel by harmonizing these programs well achieve staffing efficiencies. As i mentioned earlier, this is a collaborative effort. The sustainable Street Office of innovation is that front door. They work on program incubation, proof of concept authorization. Really when there are new programs, thats the front door. Taxis and Accessible Services help support as needed. Then when there are ongoing regulatory permit programs, the idea is that they move under one umbrella, again, to make sure we have efficiencies. So thats a lot of information. I want to bring it back to the here and now and what were requesting the board today. So our staff recommendations, we are requesting that the board of directors and division 2 the transportation code to establish the shared Mobility Device Service definition to delegate authority to the director of transportation to authorize a proof of concept Authorization Program if theres not an existing permit program, establish fees and administrative penalties for violations, and to recommend that the board of supervisors approve an amendment to division 1 of the transportation code to permit authorization of a shared mobility device without a permit or authorization. Were happy to take any questions you may have. Directors, any questions . Are there any other jurisdictions that are doing anything like this just out of curiosity . This is a hot topic almost everywhere we go. We were up in sacramento speaking before committees, and there were five california jurisdictions talking about how theyre handling scooters and micro mobility. So i would say this is a big topic, how each jurisdiction is establishing that front door and making sure they have a program that looks different in different places, but there is a need for the conversation. You mentioned reaching out to industry groups, but did we reach out to the various companies and do a focus group with them. The valuation information of doing a proof of concept can help them get funding and set them up in different positions. I wonder if you had those conversations. What we did is invited the permit holders to our outreach session and we met with the chamber. The chamber of commerce was interested and supportive of this effort, in the same vein of it creating claritied and a path in the front door. It was very well received and we will continue having those conversations, but the feedback we heard is this is kind of the right path. To do what we can do to get the the chamber is great, but to get the people working in the Transportation Mobility services generally and have them be part of a maybe sort of an Advisory Group or a group we can talk to about whats coming online and what kinds of things people are looking at in terms of mobility and things they want to test so that we arent surprised. I imagine in the future there will be more Services Just to go straight to sales as opposed to rentals because it might be easier in some ways. That presents itself as a problem if youre not talking to them. The other thing is getting the word out early and often and going to all the places where people are creating innovation to let them know that this our process, number one, but number two, it is a real opportunity for them to better plan how to do their proof of concept in a place like San Francisco where we could ultimately think about how to partner. I think those are great points and particularly the advisory body and the need for the twoway conversation. Also, the community is hungry to have a voice in an ongoing way. Thats a lot weve heard about in our outreach session. So im making notes. Any other questions . Any Public Comment on this . Clerk mr. Chair, nobody has a speaker card and it doesnt look like anybody is moving to stand up. Wonderful. Well, youve bitten off a lot to chew, but i know you of all people can do it. Given where we are, ill entertain a motion on the adoption of this proposal. All in favour, please say aye. Thats passed. Agenda item 13. Ms. Kirshbaum, back so soon. I thought perhaps you continued because you missed me last week. Hello, im a transcript director. I will keep this brief because i know this is the second time this item has come before you, but i did want to try to address the important questions that you raised at your last meeting. This is our zero Emissions Program is a program that i am incredibly proud of. We have really made incredible progress both through increment investments in things like hybrid vehicles before anybody was doing hybrid vehicles. [ please stand by ] this pilot will help us in a small scale understand a facility upgrade, but were also working on a larger consultant study to really help us understand what is needed for the facility piece of this investment. The Pilot Program aims to purchase nine vehicles on three routes. It also installs charging structure at the wood division, and although these companies each have their own data and tracking for performance, weve required them to use a standardized system so we know were making an apples to apples comparison. I also want to flag that while i was at the American PublicTransit Association conference last month, another large manufacturer, nova, also announced that they were introducing an electric bus, so thats something we could look to pilot in the future to complement this work. The goals of the pilot are really to inform the larger procurement and to encourage future competition. We have not been very successful in attracting competition from Bus Manufacturers. I think the most significant was when we bought the 526 hybrids, and we only had one firm that bid. A lot of that has to do with whats going on in the industry itself. In the late 90s, there were six major Bus Manufacturers. They have consolidated down to three, so the electric bus industry actually has the potential to attract new manufacturers. And in fact two of the companies that were piloting, b. Y. D. And potrero, are relati relatively new to the industry, so we have to ask ourselves questions. For those newer to the industry, we have to ask, are they scaleable, and what is the full bus . So great that we have the battery technology, but what are your brakes like, and your systems, and how do you manage warranties . And for management, tried and true, we want to see how their batteries perform when they enter the market, so well be testing the batteries ourselves on the existing fleet. Well be looking at what is the very best technology in the market and youll see in a minute that what they have to offer at the current point does vary. Well be evaluating the full bus, not just the battery components, and then, were also using this as an opportunity to put on some bells and whistles that we dont typically put on our vehicles. So not only do we have all these things on a pilot, but were also looking at new seats, new security systems, a different type of door that opens out and offers more space, so an opportunity to consider all the things that customers have been asking us for to see if they make sense as we prepare for the larger purchase. As you noted in your last meeting, there is a range in price. The price for all three vehicles ranged from 3. 5 million to 5. 2 million. This includes not only a base price, but all the other items like a warranty and all the other items folded into the procurement. Questions . Please. Yes. On the three questions that you cite in the proposal, youre asking for all three to be answered to go forward. Now b. Y. D. Is a chinese owned business . Yes. Is there a ban on chinese doing business in america . Ill defer that question. Yes. There is currently two pieces of federal legislation, one passed by the house and one by the senate that would preclude using federal funds for some procurements. The one in the house i think would procure a federal im sorry, would prevent federal funds from using all rolling stock, and the other would prevent using federal funds just on railing rolling stocks, so those two bills that have been passed are in conference and need to be reconciled, so depending how they are reconciled may prevent using funds for buses and rails. So in your opinion, should we delay using b. Y. D. Until this is resolved . We believe that theres enough potential that it is my recommendation that you proceed, but it would certainly reasonable if the board so chose to hold. Well, im unclear as to what percentage of the funding that were talking about here is federally oriented. Is it all federal money that were talking about . To clarify, the the regulations that are going through at the federal level right now would not apply retroactively, so they would not apply to the current contract in front of you, but they would potentially apply to the larger procurement that we would make in 2025. Well, it could apply to the current contract because we havent approved it yet. Again, deputy City Attorney susan cleaveland again through the chair. If we were to approve the contract today, that would be permitted. It would be a question of whether you can use federal funds for a later procurement. But why would we spend money to pilot a bus or test a bus that we may not federally precluded from buying later . Thats my question. I think because of the uncertainty that its very possible that they will not proceed forward with the bus piece of that regulation as its only in one half of the house of the government at this point. But thats what Conference Committees are for, to resolve discrepancies between the houses. Given the president s current position, i think that might prevail. I do have a question related to that. I know we have a timeline by which we need to order these buses and have them tested out and if you could walk that out so we know what to expect . Yes. Thank you for that question. So it takes about 35 weeks to prepare for and build the bus. Our current schedule would have the buses being delivered in the fall of the first bus of each manufacturer being delivered in the fall of 2020, and then all nine by january of 21. And that would allow us about 18 to 24 months of data collections. We will essentially have to develop and issue the r. F. P. For the 2025 buses in 2023 because it takes two years to execute a contract of that scale. So even then i mean, i guess i mean, i understand the point that youre both making, but i guess in two years, things could go a lot of directions. So were not really sure how long with everything going on in congress, were not really sure how quickly thatll happen. If its i mean, if its if its worth it to us because of the type of technology that theyre looking at and there arent that many operators out there, and its true that many other jurisdictions are going in the same direction, and as i understand in this contract, a lot of people are looking at us to kind of test these buses for procurement. If this bus happens to perform well and be the one that we want, i would imagine there would be a huge push to create an exemption at the congressional level. I think we cant really anticipate what the federal level circumstance help us determine today because i think theres so much a long window on all these sort of things that need to happen. Being okay. Anyone else have questions . This is a bit of a thicket here. Director rubke . If we were to move forward on this recommendation and we did this evaluation on the b. Y. D. Data buses, and all this regulation materialized, and were unable to use the federal funding on those buses, on those b. Y. D. Buses that we cant get, would that still be useful in developing the r. F. P. For eventual procurement . I believe it would because were testing a range of battery strengths. Its actually a good transition to this next slide which talks about the similarities and the differences of of each vehicle. I might point out also that b. Y. D. Was the cheapest when we were no, but ironically, we were trying to going to get everyone to come down. So did you have a further comment . Sk i think the final comment, b. Y. D. , are they manufactured all of their parts in the u. S. Or are they manufactured in china and then imported here . So the companys american presence is b. Y. D. America. They meet all the by america requirements, and the vehicles are manufactured outside of los angeles. Where . Outside of los angeles, industrial city, i believe. In lancaster. Not your former district, but close. I knew you were thinking it, so i just put it out there. North of your former district. Thank you. So stepping back, the conversation last week started with why are we paying anything for someone who wants to sell us 800 buses . And director hemminger and director torres said that doesnt make sense. So to answer that question, i think what were hearing is maybe contrary to something that was said up here is that there are a lot of places looking to test these buses, so theres a lot of demand for these buses on a pilot basis, and your assessment is that thats valid, that theyre not bluffing, that thats for real because they have enough other cities interested in these buses. Is that a fair summary of how we got to today . It is. Okay. So now, today, this legal issue comes up, and i have to say, i have the same concern that director torres just enunciated, which is spending 3. 5 million to pilot something that we may not eventually be able to buy concerns me. 3. 5 million is a lot of money. You can give, for example, a lot of youth free passes, as we know weve dollared these things out, and having been through many budget cycles, and having heard 80 peoples comments about 600,000, i take 3. 5 million seriously. Heres what i will say to you can you proceed with this Pilot Project with just new flier and proterra . Im going to defer that to susan. Again, deputy City Attorney susan cleavelandknowles. Yes, if you have a reason not to go ahead with one of the three. Wed ask that you approve today with the resolution thats in your packet but deny the referral to your consent calendar at the next meeting if thats acceptable to the secretary. Okay. Realizing there may be a difference of opinion on this from a policy basis as enunciated by some of my colleagues, is the fact that this is pending legislation that may eliminate them as a viable vendor, is that a defensible part of this contract . I believe thats defensible. Okay. Ive set the stage for the one issue that weve addressed i wont say resolved because i see other mistakcs going up. Director eaken . Would our hands be tide if we could use nonfederal sources of funding to procure those buses in the future . Im going to defer that question, as well. Well, 800 buses is a mess of money. I wouldnt want to put the agency on the hook without for doing that without federal money. I think thats a more concise sorry to take your thunder, susan. If b. Y. D. Turns out to be the best and they work out to be for us to be the best, there would be a marketplace for either someone else to buy b. Y. D. Or someone else to replicate what they were doing . I just cant imagine if they are the best out there, that somehow we wont be able to get ahold of them. I just have a hard time, and we all the time take action to counter what President Trump decides every day, you know, at the Governors Office and the mayors office. I really think it will turn out for the best, that well be getting it from them or somebody else because the company will change hands or somebody else will replicate. I dont believe its the best solution, that it will be the thing that goes away. I think a lot of things will change between now and 2023, and who knows . They may not be the best performer. But one of the things we talked about last time was testing slightly Different Things with different buses, and you see they have things in the check marks that the other two things just dont have. While i guess we couldnt find another person to fit the backfill. Thats problem number one. For problem none two, it completely sets back the pilot significantly in terms of time. So then, were going to be looking at a procurement in 2027 if were trying to get another a third party to be a part of it. Okay. Anyone else have further comments . How many Public Comment cards do we have . One. One . My second favorite number. Thank you, chair heinicke. If this board decides to only approve the two Bus Manufacturers, which i dont support. I would like to support all three of them. Is there another one out there that would possibly be able to purchase some test bus from or are these truly the top three and only the three that we really think will work in our situation . Thank you for that question. It was announced in october that nova, which is one of the three large Bus Manufacturers is partnering with b. A. E. Which currently makes about two thirds of our hybrid bus engines to produce a battery bus, so were currently exploring other competitively bid consortiums to see if we could possibly include them in our pilot. So its possible we could approve two or three today, and then sometime we might say theres another one we want to test, as well. Yes, i do think there would be a strong benefit to doing that. Okay. So the pricing issue and the legal issue have been teed up. I know we were in the middle of your slide presentation. Would you like to proceed . Just just very briefly. Some of the distinctions are that both b. Y. D. And the proterra bus have the a dual traction motor, which is ultimately what we think were going to need for our hills. If we dont, its better. Its a simpler and more standardized vehicle. Proterra has a greater number of standardized batteries in their bus and they were the only one that met the requirement that they had to be a range of 160 miles a day, which is nice because these batteries degrade over time. I think new flier does have the benefit of the fact that they just have produced over 800 buses for us, so they already have longstanding relationships with our vendors, for example, our camera system, our transit signal priority system. B. Y. D. I think in some ways is subsidizing that cost. And then lastly, i will say they did meet our extended warranties and our data. We did ask we didnt go so far as to ask for free buses, but we did ask if there was opportunities to bring down the costs without compromising functionality, and what we heard is that although they sound relatively high, these costs really are quite lean. Both companies did offer opportunities to either reduce scope, so we would lose functionality like the dual traction motor, or we would shift responsibility to the agency. So for example, if we had the warranty structured differently or if they were not on the hook for the battery life, it was reduced cost, but theres a lot of uncertainty in those areas which is why we built it into the contract in the first place. It it it gives me a lot of pause after the robust discussion that you had to bring this item back essentially unchanged, but that is my recommendation, and really driving that recommendation is the competition. I think that what we spend today to build those relationships with our subsuppliers, to understand the relationships that we build in San Francisco, so understand that in the last five years, weve transformed how we maintain our vehicles, and we really are meeting and exceeding all the manufacturers warranties. Thats what ultimately i think is going to want to attract companies to bid on our specs. I dont, for a variety of reasons, recommend reducing scope or changing the price element. And i i am hopeful that well take at least some action today because although far out, i do feel that our window for these this pilot to inform our larger procurement is shrinking. Very good. I have one more question. So at the end of the pilot, is it is it is it our thinking that we would only choose between these three buses to purchase or we would know the specs and we could end up purchasing another companys buses other than these three. The latter. So i think thats the point to point out here, that because we choose these three, its not one of the them that will get the bid at the end. If b. Y. D. Has all these various functionalities, i cant imagine that there wouldnt be other companies that had also figured these things out. Okay. The one Public Comment card that we have, would you please call that individual . Okay. Aiden miller. Hello. I just had a bit of a concern with the plug door design. Like, i know we have i believe its just one thats already out in the streets kind of testing that design, and ive ridden on it a couple of timings, and ive just noticed that its a lot slower to open and close. It seems like its more sensitive, so if, like, somebodys trying to hold it, like, it seems easier to, like, delay the bus that way. And then also, like, with customer information systems, id love to see something, like, on our l. R. V. Fours where were not, like, announcing all the lines, but i think thats helpful for tourists. Anyone else mr. Gilberti, i was waiting, hoping that wed hear from you today, so thank you. Thank you. The new flyer, i have experience with, too. Its cabinetry. Its not anything really mechanical that creates all this noise inside the buses. Please, lets try and get a quiet interior of the bus. The next thing is we have a union man, a shop man here . I wouldnt mind hearing what he thinks of the buses and whats needed here. All right. Youre welcome to Public Comment if you like. We would, of course, be interested in what you have to say, as well. Of course. Once again, my name is mark jane, and the fact is ive done this job for about 2. 5 months. 20 years before that, i was a bus mechanic, and i do have experience on b. Y. D. Buses. Golden gates got three of them. First run, as is always and this is also true of any of the new series of buses that we received, m. C. I. , younameit, down the road, you spend a good amount of time in the first few months working out the kinks because a lot of it is trial by fire. And with electric buses, itll probably end up being more so. My personal opinion is i dont really care for b. Y. D. Much. Their operator manuals we basically had to learn to work on it ourselves because their maintenance manuals, they they translated direct from chinese to english, and its very difficult to read and understand. And the help they sent didnt speak english, so it was you know, all those were difficult tasks to overcome. It took a while. Right now, theyre operating fairly well, but it took us a while to get to that point, so thank you very much. Appreciate that. Any further Public Comment on this site . Okay. Seeing none, director torres, i will do my best to frame what i think is your proposed amendment, and tell me if i got it wrong, and susan, tell me if i got it impermissible. I believe your amendment would be to amend this to remove the item to authorize, instead of three contracts, two contracts at the proposed prices, one for new flyer, and one for proterra, removing b. Y. D. From consideration for now pending the outcome of the Conference Committee and the federal legislation. So moved. Okay. Is that are we good with that . Is there a second for that item . I will second it. I think i know what the votes going to be, but all those in favor, please say aye. And all those opposed, please say nay. Okay. So 42, that amendment fails. We now return to the original item. Ill entertain a motion on item 13. Motion to approve. Second. Okay. All those in favor, please say aye. Any opposed . Okay. Ill register as a yes now, so 51, that passes. Julie, get some great buses. Thats a lot of money. All right. Next item is closed session. The appropriate for motion mr. Chairman okay, the m. T. A. Board of directors are back in open session. The board of directors voted to settle the aceto case, so that was removed from the agenda at the request of staff. The board also discussed the director of transportation but took no action. Directors, it would be appropriate for a motion to disclose or not disclose. Motion not to disclose. All in favor, say aye. Okay. I would like to make a motion to rescind the vote on the entire action item. Is there a motion to rescind that vote . Motion. Is there a second . Second. Okay. All in favor . This is as presented by staff. So moved. Second. All in favor, say aye. All opposed . With that, we are adjourning in memory of buck deventhal and kathleen knox, and susan, as i said, please tell your office that we are thinking of buck. Thank you. We are adjourned. We spoke with people regardless of what they are. That is when you see change. That is a lead vannin advantage. So Law Enforcement assistance diversion to work with individuals with nonviolent related of offenses to offer an alternative to an arrest and the county jail. We are seeing reduction in drugrelated crimes in the pilot area. They have done the program for quite a while. They are successful in reducing the going to the county jail. This was a state grant that we applied for. The department is the main administrator. It requires we work with multiple agencies. We have a community that includes the da, Rapid Transit police and San FranciscoSheriffs Department and Law Enforcement agencies, Public Defenders Office and adult probation to Work Together to look at the population that ends up in criminal justice and how they will not end up in jail. Having partners in the nonprofit world and the public defender are critical to the success. We are beginning to succeed because we have that cooperation. Agencies with very little connection are brought together at the same table. Collaboration is good for the department. It gets us all working in the same direction. These are complex issues we are dealing with. When you have systems as complicated as police and health and proation and jails and nonprofits it requires people to come to Work Together so everybody has to put their egos at the door. We have done it very, very well. The model of care where police, district attorney, public defenders are communitybased organizations are all involved to worked towards the common goal. Nobody wants to see drug users in jail. They want them to get the correct treatment they need. We are piloting lead in San Francisco. Close to civic center along market street, union plaza, powell street and in the mission, 16th and mission. Our goal in San Francisco and in seattle is to work with individuals who are cycling in and out of criminal justice and are falling through the cracks and using this as intervention to address that population and the Racial Disparity we see. We want to focus on the mission in tender loan district. It goes to the partners that hired case managers to deal directly with the clients. Case managers with referrals from the police or city agencies connect with the person to determine what their needs are and how we can best meet those needs. I have nobody, no friends, no resources, i am flatout on my own. I witnessed women getting beat, men getting beat. Transgenders getting beat up. I saw people shot, stabbed. These are people that have had many visits to the county jail in San Francisco or other institutions. We are trying to connect them with the resources they need in the community to break out of that cycle. All of the referrals are coming from the Law Enforcement agency. Officers observe an offense. Say you are using. It is found out you are in possession of drugs, that constituted a lead eligible defense. The officer would talk to the individual about participating in the program instead of being booked into the county jail. Are you ever heard of the leads program. Yes. Are you part of the leads program . Do you have a case worker . Yes, i have a case manager. When they have a contact with a possible lead referral, they give us a call. Ideally we can meet them at the scene where the ticket is being issued. Primarily what you are talking to are people under the influence of drugs but they will all be nonviolent. If they were violent they wouldnt qualify for lead. You think i am going to get arrested or maybe i will go to jail for something i just did because of the Substance Abuse issues i am dealing with. They would contact with the outreach worker. Then glide shows up, you are not going to jail. We can take you. Lets meet you where you are without telling you exactly what that is going to look like, let us help you and help you help yourself. Bring them to the Community Assessment and Services Center run by adult probation to have assessment with the department of Public Health staff to assess the treatment needs. It provides meals, groups, there are things happening that make it an open space they can access. They go through detailed assessment about their needs and how we can meet those needs. Someone who would have entered the jail system or would have been arrested and book order the charge is diverted to social services. Then from there instead of them going through that system, which hasnt shown itself to be an effective way to deal with people suffering from suable stance abuse issues they can be connected with case management. They can offer Services Based on their needs as individuals. One of the key things is our approach is client centered. Hall reduction is based around helping the client and meeting them where they are at in terms of what steps are you ready to take . We are not asking individuals to do anything specific at any point in time. It is a Program Based on whatever it takes and wherever it takes. We are going to them and working with them where they feel most comfortable in the community. It opens doors and they get access they wouldnt have had otherwise. Supports them on their goals. We are not assigning goals working to come up with a plan what success looks like to them. Because i have been in the field a lot i can offer different choices and let them decide which one they want to go down and help them on that path. It is all on you. We are here to guide you. We are not trying to force you to do what you want to do or change your mind. It is you telling us how you want us to help you. It means a lot to the clients to know there is someone creative in the way we can assist them. They pick up the phone. It was a blessing to have them when i was on the streets. No matter what situation, what pay phone, cell phone, somebody elses phone by calling them they always answered. In officebased setting somebody at the reception desk and the clinician will not work for this population of drug users on the street. This has been helpful to see the outcome. We will pick you up, take you to the appointment, get you food on the way and make sure your needs are taken care of so you are not out in the cold. First to push me so i will not be afraid to ask for help with the lead team. Can we get you to use less and less so you can function and have a normal life, job, place to stay, be a functioning part of the community. It is all part of the home reduction model. You are using less and you are allowed to be a viable member of the society. This is an important question where lead will go from here. Looking at the data so far and seeing the successes and we can build on that and as the department based on that where the investments need to go. If it is for five months. Hopefully as final we will come up with a model that may help with all of the communities in the california. I want to go back to school to start my ged and go to community clean. It can be somebody scaled out. That is the hope anyway. Is a huge need in the city. Depending on the need and the data we are getting we can definitely see an expansion. We all hope, obviously, the program is successful and we can implement it city wide. I think it will save the county millions of dollars in emergency services, police services, prosecuting services. More importantly, it will save lives. The commission will come to order. I will take roll call. [roll call] i would like to take the opportunity to introduce a guest and our audience and we will have a longstanding working relationship. She is the new the mayors new Health Policy director. Shelley . [applause] do you want to say hello to us or are you good where you are . [indiscernible] hi, everybody. You are rather welcome to call me shelley. I have have the privilege of welcoming will working with commissioner lloyd over a nu