Are the Department of Motor Traffic operations going in the right direction?
The Department of Motor Traffic is the Government regulator for registering motor vehicles and issuing of driving licenses according to the Motor Traffic Act.
Over the years, many charges have been levelled against irregularities and frauds taking place with the processes involved in the motor vehicle registrations and the issuance of driving licenses. These have occurred periodically.
One year back, in December 2019, President Gotabaya Rajapaksa made an unexpected fact-finding inspection visit to the Department of Motor Traffic at the Werahera Driving License office complex. After interacting with members of the public who were present to obtain various services, the President advised the staff to better understand the problems faced by the public and ensure that solutions are provided without unnecessary delays and inconvenience.