Tangedco told to find alternative for consumption assessment
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Suggest appropriate changes to supply code: ombudsman
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The ombudsman cited situations when assessment can’t be made due to factors beyond Tangedco’s contro
Suggest appropriate changes to supply code: ombudsman
The Tamil Nadu Electricity Ombudsman has asked Tangedco to suggest an appropriate method to calculate electricity bills in case it is unable to make assessments of consumption due to factors like continuous holidays and non-availability of staff. It asked the power utility to suggest appropriate changes to the supply code through its review panel.
In case an assessment cannot be made on a particular day due to factors beyond its control, Tangedco could suggest the number of days that can be taken into account for calculation of consumption charges, and an amendment to the supply code so that the consumer and the utility don’t suffer losses, it noted.