>> you know, once the posters started going up around town, you'd kind of go, what's that about? someone who knew her would say, you know, oh, her ex, there was a problem, she needed to keep the little girl away, and, you knows, the courts weren't cooperating. >> we knew mary was getting to the teenage age. in today's modern technology, kids got phones, kids got facebook, kids have twitter, and we wanted to talk to mary. we wanted mary to see that i hey, there is a life over here and it may not be what you were told, so we established an internet site. >> mary, it's your father, mark, and your sister, madeleine. >> hi. >> and your brother, dave. >> hi. >> and the dog you never met, harry. >> then we establish a special phone line.