Transcripts For KYW Sunday Morning 20170409

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story. >> with robots getting cheaper and software getting smarter. are any jobs safe? >> this technology not j coming for the unskilled or entry level jobs but for much higher level jobs. >> ahead on "sunday morning" are the robots going to take all our jobs or can we all just get along? >> hobson: the guiding philosophy of many of our biggest retailer. tracy smith has been checking it out. ♪ >> american shoppers return more than $200 billion worth of unwanted stuff every year. have you ever heard about the lady trying to return his car toe land end. is the snow tire story true? >> it is true. here is your $50 buck back. >> later on "sunday morning" we're taking it back. >> hobson: angel, inc. is our lighthearted description ever our tv actress turned business woman. you may remember jaclyn smith from her days as a different sort of angel. john blackstone has her story. >> hello? >> it's charlie, angels, time to go to work. >> charlie's angels made jaclyn smith a star in the 1970s. but now, many snow her name because it's on so many labels at k-mart. >> we're surrounded by jaclyn smith. >> we are. >> here is one of my best selling blouses. >> the secrets of celebrity branding from one of its pioneers ahead on "sunday morning." >> hobson: now trending, are some quirka online videos bound to become an internet sensation. turns out that's little videos are big businesses. as barry petersen will show us. >> you know how to whistle, don't you, steve? >> years ago we spent hours with bogart and bacall. [ whistling ] >> today the internet blue up over this video of a rat carrying a whole slice of pizza down the stairs of a subway station. >> when you say, i'm the guy who filmed pizza rat, does anybody believe you? >> at first, no. >> how the pizza rat became famous. coming up on "sunday morning." >> hobson: the sweet smell of success is our tribute to entrepreneurs who are taking their best ideas and making a fortune. susan spencer has found some colorful case in point. >> this was my favorite color. >> aaron muderick has been puttering around with putty his entire adult life. now he has a multi-million dollar business to show for it. in your wildest dreams did you ever expect this to take off like it has? >> no, ever, ever, ever. >> unlikely success story. >> what could you sell this for? >> $125. >> we have 350,000 users. >> this "sunday morning." those stories and lot more, first, we go to meg oliver for the sunday morning headlines. >> good morning, it's april, 2017. the trump administration is vow can to keep the pressure on syrian dictator. new sanctions could follow sure day's missile attack. still the air base is now reported to be operational again. pope francis said mass in st. peter's square today marking the start of holy week. he condemned two palm sunday bombings in egypt at least 36 worshippers were killed. delta airlines is struggling to keep planes flying. four days of thunderstorms caused disruptions at its atlanta hub, the airline is still cancelling flights, nearly 4,000 so far. justin rose is tied for the lead at 6-under. play continues later today here on cbs. now, the weather. the call under may say spring but snow is expected over the mountain west. it's cold across the plains, too. for the week ahead, april showers in spade. >> hobson: a counsel try is on the road to becoming an automation nation. quite literally on the road, our money issue cover story is from david pogue of yahoo finance. >> tony hughes has been a long-haul truck driver for more than 20 years. but today, all he has to do is sit back and relax. >> rose bud is on. we're hauling 20,000 pounds of freight down the florida turnpike in a self-driving, robotic truck. it's been retro-fitted with a self-driving kit made by starsky robotics. kartik tiwari and stefan seltz-axmacher founded the company in 2016. >> we think that some time towards the end of the year we could be doing this run without a person behind the wheel. >> this year? >> yeah. >> self driving trucks this ye year? yeah. >> it's not this company, it might be otto whose truck made headlines by driving itself across colorado to deliver a shipment of beer. owned by uber which has been testing self driving taxis in pennsylvania and arizona. but here's the thing. once our trucks and taxis drive themselves what will happen to the people who used to do those jobs? in the u.s. that's 180,000 taxi drivers, 600,000 uber drivers and 3.5 million truck drivers. >> we need to start to think seriously. >> martin ford is the author of the book "rise of the robots" he says that's just the beginning of wave of automation that will threaten millions of jobs in every industry at once. like america's nearly five million store workers. later this year, shoppers in seattle will be able to walk into the first amazon go grocery, take what they want and walk out again. sensors will detect what you take and bill you automatically. >> the cashiers are gone. you're going to end up with the equivalent of wal-mart with a handful of employees. you scale that out that's just extraordinarily disruptive. >> you name an occupation and there's somebody considering a robot to take it over. >> look how delicate. >> perfect every time. >> at zume pizza in sill son valley, four specialized robots help make the pizza. eventually the company plans to replace the remanning humans on the line, too. here is zume's chief technology officer, josh goldberg. >> you think there would be some roman pizza chef, that's not the way it's been done since our an cessors. the world changes, there's a lot of other things we don't do just the way we used to. >> the common wisdom is that robots primarily threaten repetitive blue collar jobs. know so says martin ford. >> we're seeing dramatic advances in the area of computers analyzing tumors, recognizing medical scans, mammograms, and being able to find disease. and move into areas like journalism, for example. >> certainly not journalism. >> absolutely. journal limit. by one another every 30 second there's a news story published on the web or maybe in the newspaper that's machine generated. >> algorithms are even threatening the masters of the universe. two weeks ago, black rock, the world's largest money manager, announced that it's laying off dozens of human stock pickers and replacing them with robots. by 2025 across the financial industry, artificial intelligence is expected to replace 230,000 human workers. >> bring on the disruption that is automation. >> the chief information officer at goldman sachs. the company now hires nearly as many computer engineers as financial workers. >> they would have been working buy, buy, buy. now they're going click are, click, the famous goldman sachs trading floor. a quarter of these people aren't traders they are coders, writing software to automate the routine grunt work of employees all across the company. some day, could software replace the function of these folks n. >> that's a great question. i don't think anybody knows the answer. >> we get it. no job is safe. according to one recent study, 47% of american jobs could be lost to automation in the next 20 years. martin says it's time to start thinking what we're going to live on in the post robot economy. >> one of the best ideas out there is some kind of universal basic income or guaranteed minimum income. >> this is where everybody gets $10,000 a year just for being alive. >> a better way to think in terms of the idea that we built this tremendously prosperous society. everyone ought to have, if you're a citizen at least some sort of ownership steak in it. >> but the purpose of having a job not just to have income, it's also meaning and purpose and place to go every day. >> that's right. that's going to be a real challenge. it's a challenge we can solve. >> but wait. most experts do agree that automation will soon take over millions of our jobs. but they don't all agree that that will mean mass unemployment. >> history has suggested that the pessimists have been wrong time and time again. >> including mit economist david autor. >> we have had incredible amount of automation. tractors that do the work that horses and people used to do on the farms. we don't dig ditches by hand any more, pound tools out of wrought iron. this has not reduced employment. >> also the changes won't happen overnight. >> i'm sure 20 years from now almost no one will be driving a vehicle. young people are forward looking. i guess i'm not going to have a driving career. >> except that the young people might think i'll go into retail, that's going away. maybe i'll be a paralegal, built that's also going away. >> let's do the following thought exercise. the year 1900, 40% of all employment is in agricultural, right? and so some twerpy economist from mit teleports back in time to farmer pogue here says, a hundred years from now only 2% of people will be working in agriculture. what do you think the other 38% of people are going to do? >> i wouldn't know. >> search engine optimization. health and wellness. software and mobile devices. most of what we do barely existed 100 years ago. >> in other words, just because we can't predict what we'll be doing doesn't mean we'll be doing nothing. and sure enough. despite having replaced so many stock traders with software, elisha says that goldman sachs still police the same number of people and that their jobs have been enhanced by automation. >> all of a sudden, that young person is engaging with the client on their actual problems. rather than being stuck until 1:00 a.m. doing nothing but manning several different spread sheets and trying to corral all this data together. >> you'll hear the same argument at starsky robotics, its struck will self drive only on the highways. the company will still employ human drivers but they will sit in front of screens driving the trucks by remote control once they're off the highway. and if tony hughes can keep his job without the weeks away. >> in that aspect, it's going to make my life better. >> if you get hired to be one of the pilots, remote control pilots. >> true. >> he's on the top of the list. >> so, since this might be my last chance to be in a truck with a human driver, i had to ask. >> will you? >> yeah, i will. [ horn honking ] >> yes. >> i'd like to see a robot to do that. >> hobson: ahead. >> you are literally throwing money away if you're not getting miles in points. >> hobson: points, well taken. ♪ predictable. the comfort in knowing where things are headed. because as we live longer... and markets continue to rise and fall... predictable is one thing you need in retirement to help protect what you've earned and ensure it lasts. introducing brighthouse financial. a new company established by metlife to specialize in annuities & life insurance. talk to your advisor about a brighter financial future. but there's so much more to it. here's how benefiber® works. inside us are trillions of good microflora that support digestive health. the prebiotic fiber in benefiber® nourishes them... and what helps them, helps you. clear, taste-free, benefiber®. and what helps them, helps you. what's the problem, ma'am? i have a serious issue with the candy that that easter bunny gave my son. candy? i told you, he bit me first! the kid bit me first! he just walked into my mouth! ♪ this is it... okay. ♪ what do you think?... do you love it? so...? how's this!? i know you love this color? ♪ cool, huh?! is this your favorite? they can't all be your favorite?! [baby laughing] ♪ >> hobson: most of us have miles to go before we earn a trip thanks to a frequent flier program. which brings us to this report from anna warner. >> you can put your phone in there. >> cincinnati residents dan miller and his wife, carolyn, are getting their six kids ready for a spring break trip to california. sound expensive, right? but -- >> i would say we'll manage to take this trip for probably $500. >> 500 bucks for a family of eight? >> for a week. >> in fact the miller family's been able to travel the world on a computer programmer's salary. >> this is what i got for christmas. the places that i've been. >> all by using airlines miles or credit card points. so how many credit card do you have? >> i would say between my wife and i we probably have maybe 40 card. >> 40? >> couple of years ago for christmas my kid made thee this -- >> he's not your average card user, though. >> dad's credit card finder. >> he got so good at this card game he started writing a blog called "points with a crew." >> you don't have to be as crazy as i am. i like to tell people if you do it right, you can earn one or two. you can take your family somewhere for free using those miles. >> and guess what. the savings really add up. >> i would say tens if not hundred of thousands of dollars over the course of the last couple of years. >> no surprise to brian kelly. >> you are literally throwing money away if you're not getting miles and points. >> he should know. he's the points guy. >> brought me on board introduced me to this. to be honest was a bit smaller than i expected. >> someone who turned the a life long packs for travel into a website that gets over three million views a month. from fans eager to learn his secret. >> the first thing to do if you want to have a good miles and points strategy to get the right credit card. these are not frequent flier programs any more they are frequent spender. >> why is it worth it for the credit card companies to do that? >> it's a huge business. the credit card companies charge merchants every time you swipe your credit card. the merchant is paying the credit card issuer for ability to process your transaction then the credit card company kicks you back a portion that have in the form of reward. >> the airlines make out, too. getting roughly half their profits by selling miles to credit card companies. who use them as incentives to get consume turnovers sign up for their card. often with huge sign up bonuses. >> the general friend is that things are getting worse in the back of the plain. that's why miles and points i view as way for common person who can't afford that $10,000 knee, but you can book it using miles and points. every day people can travel like millionaires. >> sacramento then peru in couple of months. >> on the other hand both men warn their readers not everyone should play this game. if you're in debtor don't pay off your card balances in full every month, this game will not deal you a winning hand. >> you absolutely have to have financial discipline. no amount of reward that you're giving are going to offset the 25% into that you're paying on your credit cart balance. >> for filler it's been inexpensive way to offer his kids a valuable lesson. >> everywhere else people are just people whether in another state, city, country, people are pretty much the same no matter where you go. being able to see that, i think makes a big difference. >> good point. you can draw -- coming up. >> having a good time. >> we see the light. ♪ she'll unease you ♪ all the better just to please you ♪ ♪ she's precocious, and she knows just ♪ ♪ what it takes to make a pro blush ♪ ♪ all the boys think she's a spy, ♪ ♪ she's got bette davis eyes looking for clear answers for your retirement plan? start here. or here. even here. and definitely here. at fidelity, we're available 24/7 to make retirement planning simpler. we let you know where you stand, so when it comes to your retirement plan, you'll always be absolutely...clear. ♪ time to think of your future it's your retirement. know where you stand. ♪ time to think of your future atblue diamond almonds wein our almondmilk.ia-grown and we're proud of that. but the whole "care-and-nurturing" part? that idea... ...we borrowed from the experts. blue diamond almond breeze. the best almonds make the best almondmilk. >> hobson: the sweet smell of success. it's the first of some unlikely success stories we'll be hearing about throughout the morning from susan spencer. >> it's no stretch to say that aaron muderick is stuck on putty. >> it feels great in your hand. you can play with it for hours. >> his first love was classic silly putty. >> it's silly putty time. >> that soon got old. >> i started researching. is there way to make this more beautiful. more fun. >> which is how aaron a computer scientist by day became a mad scientist by night. you taught yourself chemistry to improve silly putty. >> to create thinking putty. this is neon flash. >> crazy aaron's thinking putty, that is. puttering with putty, he experimented with colors and textures in his basement. then took it to work. >> i would bring in a box, keep it under my desk and people would come over say, can i get half pound of orange? >> sound like a drug deal. >> i would put it in a bag and off they would go. >> soon he launched a website. then hit the front page of the wall street journal in a feature on fidgeters to play with putty. who was your target audience? >> people working at a desk just like me. >> adults. >> adults. >> but today fans of all ages are putty in his hands. what exactly is it? >> from a chemistry standpoint it's a silicone rubber. >> on any given day, you'll find 25 tons of it oozing around his factory near philadelphia. up to 15 bucks a tin, aaron's putty is a multi-million dollar worldwide business. >> beautiful. >> reflective. >> best seller, liquid glass. >> that's clear. >> more than 50 varieties include -- >> use it as a night light. >> glow in the dark. >> and magnetics. >> how do you think of this stuff? but perhaps his first magical moment was his decision to employ people with physical and intellectual disabilities. some 800 of them. >> able to make it work. you have people that really love what they do. now you have a loyal team. >> a very nice twist to an unlikely success story. >> when somebody asks you what you do for a living what do you say? >> putty maker is. >> professional kid. >> i like that. >> hobson: still to come. where videos go before going viral. and many happy returns. >> anything wrong with them? >> no. >> hobson: you can expect to hear many happy returns at plenty of retailers. a policy that makes a lot of sense. and dollars, too. tracy smith does the math. >> if you you have ever bought khakis or school uniform you probably know, land's end. >> anything wrong with them? >> no. >> if you've ever tried to return something there, you know their policy, too. love it forever or get a refund. no time limit. seems like it would be hard to make any money that way. but land end has turned a corporate policy into an empire. how big is this facility? >> over a million square feet. >> thank good for the golf carts. >> the sprawling company headquarters in dodgeville, wisconsin, has a kind of airplane hanger quality to it. here, customers worldwide can order up, let's saya pair of pants. get 'em custom hemmed. even monogrammed with their name. and if they ever fall out of love with it they can mail it here, where someone like marie miller will take it back. even if it's been well, used. >> it's our policy, so, you know. >> you mean to tell me i could buy a swim suit wear it for ten years then return it? >> absolutely. kelly is vp of customer services. >> but you can't resell it. >> in some cases, no. >> do you think that the customers feel so loyal that they don't want to cheat you? >> our customers are incredibly loyal and we have such strong relationships with our customers that, our return rates are, really, within industry standa standard. >> return policies in general can can opportunities for the unscrupulous like people who buy something, wear it once and return it. something known as wardrobing. the national retail federation says, returns fraud cost companies more than $billion last year. companies like ll bean are reportedly rethinking their generous return policies. lands end says they are staying the course. >> i'd like to believe that our return policy build trust and loyalty. they don't abuse it, surprisingly. >> but they have tested the limits. for instance, this black cab was offered in the 184 christmas catalog, authentic london taxi stuffed with a grand worth of goodies. it sold quickly, but 20 years later the owners wanted to return it. yep, they took it back. and refunded their money. $19,000. impressive, sure. but there's psychology behind all this. would you tell a store it's a good idea to have a liberal return policy? >> yes, i would. >> what's more, says usc marketing professor valerie folkes the more liberal the return deadline the better. if you are on deadline you are more likely to return it than if you're not on deadline? >> if you have a close deadline, yes. but if you are thinking about it being six months in the future you don't think about these things as much. after all let's face it oftentimes we don't follow through on what we plan to do. so for certain companies, easy return policies make sense and some have become the stuff of legend. outdoor gear seller rei reportedly took back a used baby carriage because the mom said her children had out grown it. costco customer said to successfully returned an empty bottle because the wine inside had given her a headache. the story goes, the luxury department store, nordstrom, once took back a set of snow tires to keep a customer happy. and they don't even sell snow tires. is the snow tire story true if. >> we opened a store in alaska in a building that had previously been a hardware store. customer came to return tires that they bought in the hardware store, here you go, here is your 50 bucks back. >> jamie nordstrom is the company's president of stores. his employees are allowed to do whatever it takes, within reason to, keep shoppers happy. >> i think part of having a more liberal return policy conveys to the customer that we trust them and we appreciate their business, we're loyal to them. so we think if we do our part with that then customers will return the favor. >> have you seen that happen? >> for 116 years. >> almost likes nordstrom believes in the good of mankind. >> we think people are generally good and fair. we think if we do our part in doing a good job for them they will return by being loyal to us. >> retailers also know that once you actually get something home you're much more likely to keep it. it's called the endowment effect. >> in the sense that there's an endowment effect which says that losses loom larger than gains. what that basically means is that if if you have something, it hurts to lose it. and that's where returning an object that you own feels a bit like a loss. >> once i have that blouse in my closet i feel like it's mine and i'm losing it. still has the tags on it. >> exactly. >> of course, once you're in the store, returning something you'll probably buy something else. go ahead. you can always take it back. >> hobson: just ahead. slice of life. >> hobson: now trending is what social media watchers say when a video goes viral. and where there are viewers, there is money to be made. as barry petersen demonstrates. >> oh, my, god, i see it! >> you may have seen this one. >> look at that! >> a girl freaked out by a manatee. or the baby slathered in peanut butter. >> does that feel good? >> yeah. >> and surely you've seen, mom in a chewbacca mask. >> that's not me making that noise it's the mask. listen! >> it received over 150 million views. >> wow. >> 24 hours. there's no doubt about it, i bet you that mask will be in the smithsonian some day. >> while we had fun watching, jonathan skogmo, was striking gold turning viral videos from big laughs. into big bucks. five years ago he founded jukin media. it's chicago street slang for, it's happennin'. his team works 24-7 in los angeles, new york and london. when it's good, jukin find who shot it and makes an exclusive deal. ♪ next thing you know they have marketed the video to late night talk shows or the local news. the checks come in and jukin splits the fees with the video makers. >> as little as a few hundred dollars to thousands and thousands of dollars. we've made for people's colleges, family vacation, family trips, holiday gifts. >> how many months or years do you want to own this stuff? >> pet tutee. you will be paid every single time someone else licenses that video. we've paid over $10 million to video owners. >> what's with the -- every time we get really popular video in we start ringing bells and there's a lot of activity that goes on. >> yesterday the internet blew up over this video of a rat carrying a whole slice of pizza down the stairs of a subway station. >> this did feel like lightning in a bottle to me. >> aspiring actor and comedian matt little made viral history in september 2015 when his iphone captured just another surreal new york city moment. it instantly became pizza rat. >> it did give me more money for the least amount of work than i've ever done in my life. >> money still coming in? >> yeah. it was in the new teenage mutant ninja turtles movie last year. >> pizza rat got a movie cameo something matt still hopes to get. keep in mind, these videos have a global audience. >> its language agnostic at the end of the day. >> language agnostic. what does that mean. what's a good example that have? >> that a cute kid here in america is going to be a cute kid in germany. >> by now you're asking can i turn my cat video into money? >> these videos are raw, they're organic, you can't remanufacture these moments. these are real life moments. >> and the competition is beyond fierce. 400 hours of new videos are uploaded every minute. >> every minute? >> on youtube alone, correct. >> and jukin is not the only company doing this. to jukin foe founder josh entman means the hits just keep coming. >> everyone literally in the world with a cell phone camera works for you? >> to an extent that is true. >> think of it as democracy meets storytelling. anyone, anywhere, can capture a moment. >> oh, my, god, i'm in tears. >> make us laugh. make us cry. and make some money. >> this is the best birthday present ever to myself! >> hobson: coming up. rags to riches. hi, juice universe? one large rutabaga, with eggplant... done! that's not fair. glad i had a v8. the original way to fuel your day. this is a strategyis, fi'd recommend. this actually makes sense. now on the next page you'll see a breakdown of costs. what? it's just... we were going to ask about it but we weren't sure when. so thanks. yeah, that's great. being clear and upfront. multiplied by 14,000 financial advisors, it's a big deal. and it's how edward jones makes sense of investing. but when we brought our daughter home, that was it. now i have nicoderm cq. the nicoderm cq patch with unique extended release technology helps prevent your urge to smoke all day. it's the best thing that ever happened to me. every great why needs a great how. to test her favorite soap... against dove. so we are using this test paper... ...that represents skin. the paper is dissolving... and dove is not dissolving... at all! with < moisturizing cream dove is gentler on your skin. >> hobson: the clothes in jade myers' closet just hang out. eagerly awaiting their next closet. >> everything i own i sell. >> everything you own you sell. >> myers calls herself a professional thrifter. what exactly is thrifting? >> thrifting is going to find second hand clothing that's been donated. generally find a good deal. >> you don't see this as bunch of old clothes? >> no, i see it as treasure. >> her hunt for literally buried treasure takes her to thrift stores like this one in brooklyn, new york. finding the time to do this meant quitting her day job. >> what was the decision to go out on your own with old clothes? >> well, they're not all old. >> they are looking pretty bad here. >> myers knows exactly what she's looking for. >> you can imagine somebody in the '80s totally rocked this. >> would you take something like this? >> absolutely. any day of the week. >> this is for hunting season. >> it's 25 bucks for all the stuff you can stuff into a single bag. jade left with three. first, she cleans, sizes and with the help of a friend who is a model, photographs each piece. >> that's good. >> then up it goes on poshmark an app started by manish in redwood city, california. >> there's almost a trillion dollars worth of clothes sitting in people's closets. we wanted to make it super easy for people to sell. >> some two million people are now using the app to sell discarded duds. myers herself has more than 50,000 followers. do you have in your mind a profile of who your best customer is? >> the one who buys from me again. >> she says she nets up to six grand a month. what is the highest profit margin you've made? >> i had a fur coat that i actually found once for $4. i think i sold it for about a thousand. >> wow. talk about rags to riches. >> hobson: up next. >> very good. it's very good. >> hobson: sweet. >> hobson: kitto cat toe is more than japanese name for the candy we know as kitkat. it's japan's national obsession. here is mo rocca. >> at a shop in tokyo's bustling ginza district luxury kitkats are on full display. that's right, luxury kitkats. and the mastermind behind these $5 kitkat confections is pastry chef, takagi. in general, says the chef, the japanese prefer mild flavors, rather than aggressive flavors that hit you over the head. takagi's concocted kit cats with flavors like matcha green tea, butter and strawberry maple. cedric lacroix is kitkat's man in japan. how big is the kitkat in japan? >> kit cat is very, very big. we consume up to five million kitkats a day. >> you might call its popularity a case of kitkat kismet. kitto cat toe the japanese pronunciation sound like kitto katsu means, you surely will w win. which explains why for japanese students during the ohio pressure exam season the kitto cat toe has become a kind of edible talisman. >> when it was discovered that the name meant surely you win when the company shrewdly decided to capitalize on that. >> absolutely. it became part of the company mission to play this lucky charm. kitkat's mission in japan is really to encourage people. >> and to sell some not so mildly flavored kitkats to tourists. anyone in the mood for a purple sweet potato kitkat? or a bite of refreshing apple kate cat? >> a kitkat a day keeps the doctor away. >> or perhaps you'd like to spice things up with wasabi kitkat? go he's owe ton that sake kitk kitkat. it does taste like that. >> we appeal more to the foreigners because they have read it on facebook or social media that the japanese kitkat was fantastic. they want to taste. >> kitkat diplomacy. >> united color of kitkat. >> back his patisserie, chef cook gee indulged me creating a new premium kitkat. >> raspberry. >> it sound crazy but could we mix it with the raspberry? >> shall we give that a try? >> yes, yes, yes. >> the color will probably be ghastly. but it smells good, doesn't it? the color is awful, isn't it? try a taste. >> it's very good. it's very good. try it. >> very good. oishi. >> oishi, that means delicious. ebola, the raspachio kitkat. >> i believe i have passed my exam. kitto cat toe-mas. >> kitto katsu! >> hobson: still to come. jaclyn smith. from charlie's age yes. >> we're surrounded. >> here is one of my best selling blouses to angel inc. >> i'd like to see -- the inissue a special edition of "sunday morning." here again is mellody hobson. >> hobson: jaclyn smith was one of tv's charlie's angels a few decades back. fast forward to today you could call her angeli inc. with john black stone we watch her at work. >> three, two, one, action. >> at her home in los angeles, jaclyn smith is right at home shooting a commercial for the clothing line she helps design for k-mart. >> this is it. >> the ad is a family affair with roles for smith's daughter, spencer. even her six month old granddaughter, bea. >> is this your favorite? they can't all be your favorite. >> it's all part of smith's very personal involvement in building her brand with k-mart since the 1980s. >> all i can say about branding, if you do it for the paycheck, walk away. it doesn't work. it is the day-to-day details. it's becoming a part of that company. >> and smith is very much a part of k-mart. we're surrounded by jaclyn smith. >> we are. >> here is one of my best selling blouses which i love. as i said we sold about 400,000 last year. of blouses. >> her clothing line is just the beginning. >> then here are my slinky tees, 00,000. >> the discount chain sells everything from shoes to sheets that carry jaclyn smith's name. walking around the store here, i'm trying to figure out what percentage of the store is filled with jaclyn smith. it's a big percentage. >> you know, well, after 32 years i deserve it, right? smith almost turned down k-mr.'s offer in the mid 180s when celebrity branding was something few did. you were the first, weren't you? >> i was the first celebrity brand at k-mart. >> almost the first celebrity brand anywhere? >> i was kind of, you know, teased about it and made fun of. >> back then, jaclyn smith was famous for being an angel. one of charlie's angels. >> oh, no, don't. >> okay. don't get nervous. >> charlie's angels went on the air in 1976 with smith, farrah fawcett and kate jackson playing daring private detectives who sometimes had to fight crime in bikini. >> who's that? >> certainly charlie's angels i think was seen by some as a real feminist show. others -- >> yeah. >> called it jiggle tv, right? >> right. i think they liked to think it was jiggle tv but it was so mild. i mean, when you compare it to what's happening today, it was a nursery rhyme. >> how long has it been since you've been sprayed? >> growing up in houston, smith never intended to be an actress. she trained to be a dancer. >> how would you like to have a facial all over youred with eye? >> when she moved to new york she was soon in front of the camera shooting commercials. >> when you rinse, a trace of the cream lingers. >> of those first commercials. >> listerine, wool light, like a hundred commercials. a great training ground it teaches you about camera and projecting on come a. >> there's no reason your hand -- >> her perfect looks were perfect for selling soap and skin cream. her flowing hair, ideal for shampoo. >> breck gets out the dirt but leaves the natural shine. >> breck got me a producer noticed me and gave me a starring role in mccloud. >> you're bad news. >> and i got to do mccloud, that opened up another show. i did really quite a few shows before that one special show. >> the bank records. >> with charlie's angels she was no longer just a pretty face in commercials. >> we were in people's living rooms every week. we were household names. so it opened up doors that we never dreamed about. >> hi, i'm jaclyn smith. >> she still made ads but now her name was is prominent as the product. >> i'm jaclyn smith and max factor understands. >> but max factor didn't understand when k-mart came calling. >> max factor did not want me to join with k-mart they said, it's not your customer. on the first meeting after that i turned it down. >> the discount retailer didn't seem like the right match for smith's image but k-mart wanted more than her face and her name. they wanted her ideas, too. >> i've always loved design. i thought, well, this is unknown terrain. but this is going to be a challenge. this is going to be fun. on instinct i changed my mind said, this is something i want to do. >> in the 32 years since, smith's designs have filled women's closets including her own. >> and i think one of the best sellers are always my little short jackets that you can wear with jeans, you can wear with a pencil skirt. >> k-mart research shows that her brand is well recognized among women between 35-60. >> 80% recognizability. that puts me as one of the most recognized brands in the country. >> certainly your name may get people to buy it the first time. >> but the product makes you come back. 100 million women today have purchased some of my clothing or accessories. >> and while products with smith's name filleman 'aisles in k-mart stores, those stores aren't nearly as busy as they once were. sears holdings which owns k-mart warned investors last month there's substantial doubt the company can continue as a going concern. you see x-mart as the home for your brand. it must be difficult, however, to see those stories, sears holdings, which owns k-mart, in big trouble. >> absolutely. despite what you read, despite what you hear, we're still out there working hard, producing new things. you know, every retailer is faced with stores closing. we're not the only one. >> in spite of the challenges she continues to look to the future, working with k-mart designers on a new line of infants' clothing. >> you know what i would love to add, to, some little coordinating bows. could we do that? >> do you have any idea how much money you've been worth to k-mart? >> a texas girl never talks about money. but it's, you know, it's a good feeling to know that we've reached so many people. >> she is still reaching out, diversifying with fabrics, wigs and skincare products. >> this is a history of time. >> as an actor she was an angel. in business she seems to have all the angles covered. >> what do you think? love it? >> i'm in the presence of potential criminals here, right, just so i know? >> no! >> hobson: ahead, tough cookies. we've done well in life, with help from our advisor, we made it through many market swings. sure we could travel, take it easy... but we've never been the type to just sit back... not when we've got so much more to give when you have the right financial advisor, life can be brilliant. ameriprise enamel is the strong, wof your tooth surface. the thing that's really important to dentists is to make sure that that enamel stays strong and resilient for a lifetime. the more that we can strengthen and re-harden that tooth surface, the whiter their patients' teeth are going to be. dentists are going to really want to recommend the new pronamel strong and bright. it helps to strengthen and re-harden the enamel. it also has stain lifting action. it's going to give their patients the protection that they need and the whiter teeth that they want. ♪ >> hobson: why would the sale of these homemade baked goods be prohibited by law. the tale of cookie dough. >> in rural blanchardville, wisconsin, say the word "cookie" to kriss marion and her baking buddies you have the recipe for a brawl. >> the critics also say this isn't about money or competition but about health. >> oh, yeah,. >> that's a good one. >> how come it's healthy in 48 other states. what grandma ever killed her grandchild with cookies. >> you see, kriss runs a farm featuring an assortment of goats, chickens and cows. plus a bed and breakfast where she likes serving her guests her freshly baked treats. and make no mistake, treat is the word for it. that is lavender? >> yeah. >> she mikes a mighty tasty cookies. >> what do you think? >> it's great. i mean, it's tweet. but kriss has a problem. because if she sells, say, a half dozen or so of her lavender infused lemon sugar cookies to her guests, the state of wisconsin says she's broken the law. if you were to go to a farmers' market and put your wares on display, on sale. >> yeah. >> you'd be breaking the law? >> yeah. we'd be breaking the law. >> and face up to six months in jail. seriously. because it turns out that wisconsin is the one of only two states, new jersey being the other one, that ban the sale for profit of home baked goods. i'm in the presence of potential criminals here, right? just so i know? >> no. >> not necessarily. >> so for several years now, kriss and her partners in crime, lisa kivirist and dela ends have bobbied state legislators to lift the baked good ban. how much money could you be making? >> we think it would be at least $5,000. that doesn't sound like a lot of money but to a small farm, it is a lot of money. >> relating to the sale of homemade baked goods and canned goods. >> their so-called cookie bill passed the wisconsin senate twice overwhelmingly. >> those in favor say aye. opposed, no. the ayes have it. >> still, it never came up for a vote in the assembly. the reason, multiple source tell cbs news is this man. >> it's our job to listen to our constituents and serve as their voice when passing laws and approving the state budget. >> assembly speaker robin voss who never scheduled a vote on the bill, twice. vos owns a popcorn business. he also has ties to the wisconsin grocers association which opposed the bill. here he is bagging groceries at the group's legislative bag-off. we wanted to ask vos about what some of his constituents clearly see as a half-baked stance. but he declined repeated request for an interview. he did offer this statement saying the bill would have created an unequal playing field and undermine small business. but branson shuts of the grocers association did talk to us. >> it's not about muffins or competition. it's abut public health. we don't want to have anybody get sick. >> he says commercial bakers and groceries are subjected to rigorous health and safety regulation that home bakers don't want to face. >> it doesn't make sense to impose the same rules on a hostess factor reas it does a home baker. >> attorney erica smith, with the institute for justice, a national nonprofit law firm, represents the home bakers, who are now suing the state of wisconsin. >> all we're talking about is people using their home kitchens and home ovens to make a small amount of goods and sell them to their community. this lawsuit for me is abut creating rural economic development opportunities. a market downtown on a saturday brings people in. >> a decision in the case is expected later this spring. >> so if you win the case, what happens next? >> we start baking. >> we're going to have a party. >> hobson: next, a quick trip to a bodega. brian, i just had a quick question. brian? brian... legacy technology can handcuff any company. but "yes" is here. you're saying the new app will go live monday?! yeah. with help from hpe, we can finally work the way we want to. with the right mix of hybrid it, everything computes. but first things first -me call trugreen,. america's #1 professional lawn care company. millions of homeowners like you trust us to give them a lawn they can live on. and tailored care plans ensure their lawns get exactly what they need to thrive. guaranteed. that means you can do more of this, this, and this. okay, maybe not this. start your trugreen lawn plan today for only $29.95. and live life outside. plus, trugreen now offers mosquito defense. so don't wait - act now. when you're close to the people you love, does psoriasis ever get in the way of a touching moment? if you have moderate to severe psoriasis, you can embrace the chance of completely clear skin with taltz. taltz is proven to give you a chance at completely clear skin. with taltz, up to 90% of patients had a significant improvement of their psoriasis plaques. in fact, 4 out of 10 even achieved completely clear skin. do not use if you are allergic to taltz. before starting you should be checked for tuberculosis. taltz may increase your risk of infections and lower your ability to fight them. tell your doctor if you are being treated for an infection or have symptoms. or if you have received a vaccine or plan to. inflammatory bowel disease can happen with taltz. including worsening of symptoms. serious allergic reactions can occur. now's your chance at completely clear skin. just ask your doctor about taltz. >> hobson: bodega is a spanish word for a small neighborhood store. that plays a large role in many communities. here is out newerrest "sunday morning" contributor, npr's marie a hinojosa. >> from the outside this place looks like nothing special corner grocery. but a bodega. a real new york city bodega. is so much more. >> when you walk into a bodega you feel like you're at home. >> die than that rodriguez would know. >> i can go back as far when i was born. because i lived on top of a bodega. >> and started working here at the age of six. a bodega is a place where you might find ripe avocados right below the jack and ball set and where the panty hose sit next to the blew traps. but neighborhood folks come here day after day for all of those things plus a breakfast sandwich. diana's favorite. >> bacon, egg and cheese on a hero. >> variations on egg and cheese. >> so good. >> there are more than 10,000 bodegas throughout new york city. for you what is the heart of a great bodega the person behind the counter. at pamela's green deli that person behind the count sir pamela. she's been a fixture at this location for nearly 30 years. >> here's my baby. >> michael diaz may not know her real name is nina baez, but she knows his name and more. >> hi, miss pamela, how ya doing? she says, so, you want your cheese and ham sandwich? >> this is owned by diana's father who came to the united states from the dominican republic in 1985. >> i love the bodega because, first of all, i make money. and second of all i like to be with people. >> he and his two brothers now own 12 bodegas where shoppers find something you can't buy. >> have you ever helped somebody get a plumber or an electrician? >> yes. >> have you ever helped somebody with a loan? >> yes. >> so it's no surprise that there is no shortage of good luck dollar bills. >> that's a good luck. >> the whole neighborhood. >> yes. >> it means that you feel like your customers love you? >> yes. >> as much as you love your customers? >> yes. >> but along with the good, there's a little bad. >> it's really hard to prevent people from buying things that aren't as healthy. >> according to new york city health officials, poor neighborhoods suffer from high rates of diabetes and obesity and bodegas are hardly then for something nutrition foods. >> i live for pork skins when he come. i get no sugar. fantastic for my prediabetic condition. >> that's because there's only enough room for what sells. >> the snack cake food group. >> which is why dallas penn, comedian and blogger created his special bodega food pyramid. >> you're not a dough bay gentleman, just a grocery store. >> to be certain there are signs of change on the shelves of some bodegas. >> the first step to be courageous. educate the consumers on the other products that are going to be of value to them. >> the thousands of bodegas throughout new york are owned by dominicans, puerto ricans, yemenis and others, some day running of her own defines the american dream. still her father is homing she aims higher. >> best thing to have, every time i say i want to have a bodega -- >> i don't want you to go through all the things. >> now we don't have to start from day one. it's like, i have to take advantage of the fact that you've made it so far. >> all the same, diana knows that, while her college degree is still a few years off, she already has a higher education in bodega. >> i understand i'm going to school for bio and premed hopefully i do go into mid school stool, but that's not me. business runs in my family, it runs in my blood. if i can do more i will. >> you, too. >> bye! >> hobson: coming up. it's a date. flonase allergy relief delivers more complete relief. flonase helps block 6 key inflammatory substances that cause all your symptoms, including nasal congestion and itchy, watery eyes. flonase is an allergy nasal spray that works even beyond the nose. so you can enjoy every beautiful moment to the fullest. flonase. 6>1 changes everything. >> hobson: brendan alper is no psychologist but he does seem to know what makes people particular. >> people hate things everywhere. maybe not the same thing. but everyone likes to complain. >> that truth led the former goldman sachs finance associate to quit his job and launch a dating app like no other. >> hater is the dating app that matches you based on what you hate. >> you swipe on more than 3,000 topics, loving or hating as many as you want. alper thinks mutual dislikes are a better sign of compatibility than mutual likes. and two studies seem to back him up. so, what have you discovered that people hate the most? >> the presidential election of 2016. >> the whole thing. >> exactly. >> not just politics. it's everything. >> bad wi-fi is up there. >> i'm with them. >> paying extra to get guacamole on your burrito. man buns is pretty unpopular. >> it should be. >> when people celebrate their birthdays for entire week. >> unless it's me. >> this person has a problem. >> he knew he was on to something soon after he launched the app last february. >> we already have 350,000 users all around the world. it was quick. >> but the competition is steep. online dating is roughly $2 billion industry. i read somewhere that one in ten americans spends an average of an hour a day on a dating app? >> it's becoming more and more about the dopamine rush of getting a match. >> perhaps seeking a dopamine rush -- >> you can like it. 50% of people like it. >> i gave hate ear try. >> people who start instagram for their dog. >> hate that. >> people who collect mardi gras beads. >> that's high on the hate scale. >> soon discover there's a lot to hate. >> comic book movies. >> only 8% agree. >> i'll never get a date. >> then again if alper is right, hate may be the first step to lasting love. have you had any highly successful matches out of this so far? >> we have this one couple, people hated the super bowl. but they loved queso dip. during the super bowl they got together made queso dip they didn't watch the super bowl. >> true love. >> exactly. that's it. right there. ♪ predictable. the comfort in knowing where things are headed. because as we live longer... and markets continue to rise and fall... predictable is one thing you need in retirement to help protect what you've earned and ensure it lasts. introducing brighthouse financial. a new company established by metlife to specialize in annuities & life insurance. talk to your advisor about a brighter financial future. he's got the cash. he's got a condo. he's got a car. he's got a career. but that still doesn't mean he get's you. ♪ time to shine. orbit. >> hobson: however serious your money problems may be would you trade them for the challenge of living on $1 a day? for millions, tony dokoupil tells us that's the reality every day. >> think about this. one out of every nine people on earth gets by on less than $2 a day. >> i want people to go and look at those images and immerses themselves as if that was their reality. it just begs the question why. >> pulitzer prize winning photo journalist renee byer has spent years photographing a world we don't often want to see. those are part of knew traveling exhibit, living on a dollar a day. >> the most important thing for me was to preserve their dignity in these pictures. was to -- >> how did do you that? >> to show how hard working they were. to let their life unfold and document that life. >> she does it by documenting not just their lack of food, clean water and health care but their smiles, too. >> if you were to take that child out of that scene that's just like every day slice of life. just running, smiling. >> globally, the poorest of the poor total more than 800 million. >> one of the myths about poverty is that people who are poor are lazy. and i have to say that in all of my travels through, you know, four continents that that couldn't be farther from the truth. >> to get to the truth, byer took time off from her newspaper job at the sacramento bee. she traveled to ten countries, taking 15,000 photographs. >> you can see the fire here. even his eyelashes are singedded from the fire f. working so close and digging with his bare hands in the toxic waste. >> in ghana, children in flip flops sift through the burning fragments of old computers searching for metal they can sell. that's where byer met fati, age 8, stricken with malaria. >> what's the matter, why is she so sad? because she wants to go home with you. it broke my heart. >> the number of people living this way is actually dropping. it's down more than half since 190, thanks to foreign aid and new investments in health and education. and, yes, thanks to some of byer's photos, too. all of these children are now in school, helped by people inspired by her photographs. >> i want to show you a picture of her. >> wow. >> fati, i need to get you. she's now at boarding school. she has the most amazing smile. >> of course there are still millions out there who aren't as lucky which byer hopes to change one photo at a time. >> correspondent tony dokoupil. with more on many of the stories, i have some thoughts about how once again living above our means on our "sunday morning" website. now, let's head to john dickerson in washington for look what's ahead on "face the nation." good morning, john. >> dickerson: good morning, mellody. after the u.s. military strike in syria, what's next. we talk about that with secretary of state rex tillerson and ten for john mccain as well. >> hobson: thank you. next week on "sunday morning." ♪ we tour the treasures of the vatican. it's kind of like "wait a minute, i would normally be running out the door to go grab a cigarette." along with support, chantix (varenicline) is proven to help people quit smoking. chantix reduced my urge to smoke. some people had changes in behavior, thinking or mood, hostility, agitation, depressed mood and suicidal thoughts or actions while taking or after stopping chantix. some reported seizures or sleepwalking with chantix. if you have any of these, stop chantix and call your doctor right away. tell your doctor about any history of mental health problems, which could get worse or of seizures. don't take chantix if you've had a serious allergic or skin reaction to it. if you have these, stop chantix and call your doctor right away as some can be life-threatening. tell your doctor if you have heart or blood vessel problems, or develop new or worse symptoms. get medical help right away if you have symptoms of a heart attack or stroke. decrease alcohol use while taking chantix. use caution driving or operating machinery. most common side effect is nausea. thank you chantix. ask your doctor if chantix is right for you. z2bg6z z10mz y2bg6y y10my whfight back fastts, with tums smoothies. it starts dissolving the instant it touches your tongue. and neutralizes stomach acid at the source. ♪ tum -tum -tum -tum smoothies! only from tums >> hobson: we leave you this sunday morning off the bahamas. caution, sharks in the water. captioning made possible by johnson & johnson, where quality products for the american family have been a tradition for generations captioned by media access group at wgbh access.wgbh.org i'm mellody hobson. please join jane pauley here again next "sunday morning." captioning sponsored by cbs >> dickerson: today on "face the nation", president trump launches a military attack on syria, but now what? following the horrific chemical attack that killed at least 80 tuesday, a president who campaigned against empus receive action overseas changed his tone after bashar al-assad's attack on his own citizens. >> when you kill innocent children, innocent babies, babies, little babies, that costs, that crosses many lines, many, beyond a red line. >> dickerson: ordering a missile attack on the syrian military base where the sarin attack was launched. >> as long as america stands for justice, then peace and harmony will in the end prevail. >> dickerson: it was a bold move sending both a message of action to allies wondering if

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