UX vs. CX: A Look at the Most Ubiquitous Terms in Human-Centered Design

Customer experience and user experience are two of the most ubiquitous terms in human-centered design. What's the difference — and does it even matter?

Related Keywords

,Google ,Companies Are Misusing Net Promoter Scores ,Users Arent Always One ,What Went ,Completion Time ,Success Rate ,User Errors ,Promoter Score ,Lifetime Value ,Satisfaction Score ,Said That ,Still One ,Tobias Komischke ,Customer Experience ,