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Why You Should Streamline Your Digital Workplace

Five reasons why it makes sense to reduce the number of individual tools employees use in favor of a single platform.

Cornell-university , Specialized-solutions , Project-management , Great-design-drives , Digital-employee , Platform-based-approach , Digital-workplace-makes , Can-deep-work , Digital-workplace , Change-management-effort , Tobias-komischke

The Benefits of Service Design for Customer Experience

In this article, we will introduce what service design is and explain why without it, there cannot be a good customer experience.

Michael-flippo , Service-design-integral-to-customer-experience , Linkedin , Service-blueprint , Service-design , Experience-design , Using-customer-journey-maps , Better-customer , Customer-experience , Tobias-komischke , Cxm , Dxm

Making the Most of Your Customer Experience Journey Maps

Journey mapping is all about determining what matters to the customer, and not so much what you think matters for your customer.

Journey-maps , Foundational-steps , Customer-journey-mapping , What-lies-ahead , Great-looks , Customer-remains , Tobias-komischke , Cx , Voc , Cxm , Voice-of-the-customer

UX vs. CX: A Look at the Most Ubiquitous Terms in Human-Centered Design

Customer experience and user experience are two of the most ubiquitous terms in human-centered design. What's the difference — and does it even matter?

Google , Companies-are-misusing-net-promoter-scores , Users-arent-always-one , What-went , Completion-time , Success-rate , User-errors , Promoter-score , Lifetime-value , Satisfaction-score , Said-that

Eye Tracking vs. Saliency Modeling

Eye tracking and saliency modeling answer similar questions. But other factors will determine which approach is right for you.

Erik-mclean , Technique-suits-your-organization , Eye-tracking-software , Facial-recognition , Eye-tracking , Tobias-komischke , User-interface-design , Digital-experience , Dxm , User-experience , Web-analytics ,

Infragistics Launches $50M Innovation Fund and Lab

Infragistics Launches $50M Innovation Fund and Lab
finsmes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from finsmes.com Daily Mail and Mail on Sunday newspapers.

Cranbury , New-jersey , United-states , Uruguay , Bulgaria , Japan , India , United-kingdom , George-abraham , Tobias-komischke , Innovation-fund , Morgan-stanley

Infragistics Launches $50M Innovation Fund and Lab

Infragistics Launches $50M Innovation Fund and Lab
patch.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from patch.com Daily Mail and Mail on Sunday newspapers.

Japan , Rutgers-university , New-jersey , United-states , India , United-kingdom , Uruguay , Cranbury , Bulgaria , Japanese , George-abraham , Tobias-komischke

Infragistics launches $50M innovation fund and lab

Infragistics launches $50M innovation fund and lab
njbiz.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from njbiz.com Daily Mail and Mail on Sunday newspapers.

Cranbury , New-jersey , United-states , Rutgers-university , Tobias-komischke , Innovation-fund , Honeywell , Chief-executive-officer-dean-guida , கிரான்பரி , புதியது-ஜெர்சி , ஒன்றுபட்டது-மாநிலங்களில் , ரட்ஜர்ஸ்-பல்கலைக்கழகம்

Dean Guida's Infragistics Aims To Build Simplicity And Beauty Into Every App

Dean Guida's Infragistics Aims To Build Simplicity And Beauty Into Every App
forbes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from forbes.com Daily Mail and Mail on Sunday newspapers.

Miami , Florida , United-states , Gurgaon , Haryana , India , Tokyo , Japan , Sofia , Sofiya-grad , Bulgaria , Rutgers-university

What's the Cost of Bad UX? In This Case, $500M

Stakeholders often ask: “How much does it cost to do this? It sounds expensive.” Instead, they should ask: “How much does it cost not to do these things?”

United-states , Erik-mclean , Jakob-nielsen , Don-norman , Citibank , Software-failed-to-consider-all-relevant-use , Revlon , Software-failed , Consider-all-relevant-use , Assuming-people-would-know-how , Mismatch-between-conceptual , Use-behavioral-intelligence