Virtualising emergency operations with Nintex
The City and County of Denver moved its emergency operations centre to a digital environment to eliminate paper-based processes and enable staff to work from home during the Covid-19 pandemic
By Elly Yates-Roberts on 11 December 2020
When the City and County of Denver issued stay-at-home orders in response to the Covid-19 pandemic, city officials quickly needed to move its Emergency Operations Centre (EOC) to a virtual environment. Denver’s EOC is made up of approximately 100 daily active members representing the majority of Denver’s over 50 business units.
The virtual EOC would need to host all the legacy in-person collaboration, communication, and workflows online. Many of the critical processes and decisions made in the EOC required paper forms that moved from desk to desk in the office.