Ombudsman irked over inaction by Tangedco’s Grievance Redressal Forum
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VV KRISHNAN The Tamil Nadu Electricity Ombudsman, Chennai has expressed displeasure over a unit of Tangedco’s Consumer Grievance Redressal Forum (CGRF) for neither acknowledging a petition of consumer nor conducting a hearing.
The very purpose of the constitution of the CGRF for protecting the interest of the consumers is defeated by such an act of the forum, it said.
In his petition, P. Muthusamy, a resident of Velachery, said he had applied for shifting 1kw solar roof top plant connected to his ground floor to first floor and as there was no response from the concerned Assistant Engineer, he filed a petition dated September 19, 2020 with CGRF, Chennai EDC/South II.
Tangedco told to find alternative for consumption assessment
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Suggest appropriate changes to supply code: ombudsman
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The ombudsman cited situations when assessment can’t be made due to factors beyond Tangedco’s contro
Suggest appropriate changes to supply code: ombudsman
The Tamil Nadu Electricity Ombudsman has asked Tangedco to suggest an appropriate method to calculate electricity bills in case it is unable to make assessments of consumption due to factors like continuous holidays and non-availability of staff. It asked the power utility to suggest appropriate changes to the supply code through its review panel.
In case an assessment cannot be made on a particular day due to factors beyond its control, Tangedco could suggest the number of days that can be taken into account for calculation of consumption charges, and an amendment to the supply code so that the consumer and the utility don’t suffer losses, it noted.
The applicant should pay a security deposit twice the normal rate, says official
The Tamil Nadu Electricity Ombudsman has ruled that a no objection certification (NOC) from the government official concerned is required to provide electricity supply to houses built on government poramboke land.
In his petition, J. Soundararaj said he had sought a service connection to his house, built on a government poramboke land, in Vettuvadi, the Nilgiris. Tangedco had sought a NOC, which was later upheld by the Consumer Grievance Redressal Forum, Nilgiris Electricity Distribution Circle. He noted that the Madras High Court had ruled that electricity should be given to the poor and needy on compassionate grounds even if they reside on government poramboke land.
‘Tangedco cannot change tariff category without regulator’s nod’
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Ombudsman rules in favour of IOC and asks Tangedco to refund excess amount
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Ombudsman rules in favour of IOC and asks Tangedco to refund excess amount
Tamil Nadu Electricity Ombudsman has ruled in favour of Indian Oil Corporation (IOC) Limited by stating that Tangedco could not change the tariff category without nod from the State power regulator.
In its petition, IOC said it owns and operates Chennai-Trichy-Madurai cross country product pipeline installation at Asanur availing tariff under HT-III category. After obtaining factory licence, the company said it had requested for tariff change and as per the regulations of Tamil Nadu Electricity Regulatory Commission (TNERC), its installation was categorised under HT-IA from April 1, 2012 onwards till August 2019, it added.