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Talkdesk Vacation Now helps tourism and hospitality companies deliver fast, scalable customer service so travelers can escape faster to their dream destinations
Talkdesk Vacation Now is a new COVID-19 relief and recovery solution designed to help travel and hospitality companies ready their contact centers in as little as 24 hours, with a 90-day free account to support anticipated surges in demand as the industry reboots
By moving contact center operations to the cloud with Talkdesk and enabling agents to work remotely, companies are well-positioned to scale services up and support the travel industry rebound
Vacation Now is the third COVID-19 relief and recovery solution introduced by Talkdesk, in addition to its Small Business Lending solution and its Vaccine Administration solution
UN condemns French airstrike on wedding in Mali that slaughtered 22
In a report made public last week, the United Nations has revealed that the French military launched an airstrike on a wedding ceremony in Mali at the beginning of the year, slaughtering at least 22 civilians.
The airstrike took place at 3:00 p.m. on January 3, near the town of Bounty in the center of the country. According to the report by the United Nations Mission in Mali (MINUSMA), the religious ceremony for the marriage had taken place the evening before in Gana, approximately seven kilometers away.
The following morning, approximately 100 people came from their homes in Bounty and smaller surrounding settlements to celebrate the marriage. As is normal in the local custom, the men were gathered in a separate area from the women and children. The French airstrike hit the gathering of men, killing 22.
Synopsis
What is your superpower? What do you bring to your job, role and interactions that consistently add value? When do people seek you out and why? Often your superpower is lying in plain sight and is not your technical qualification.
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A master salesperson usually has a gut feel in the first 15 minutes, whether the sale will happen or not.
I know sign language. What’s your superpower?” says the shirt worn by the speech and hearing impaired service staff at Mirchi and Mime, a multiple time Times Food Award winning restaurant in Mumbai. They always knew sign language, but recognising it as a unique power, charged their career in the restaurant industry where they had no jobs a few years ago.
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Pay yourself Super. Please. A lot of women are sole traders, which means we are not paying ourselves a wage, and it s up to us whether we are going to pay ourselves superannuation or not, Melissa explains. If you re in business, my recommendation is that you pay yourself the superannuation as if you had a corporate job. So, if I was in corporate and I was earning $80,000 then I should be paying $80,000 x 9.5 per cent.
Mel recommends calculating this figure, and automating your contributions to streamline the process.
Should you make voluntary superannuation contributions?
Melissa is all for making additional super contributions to your usual, automated pay packet.