dailypoint™ awarded Level III Global Customer Support Certification (GCSC) by Hotel Tech Report
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Munich - For the investment in tools, processes and strategies, dailypoint™ has now been awarded Level III Global Customer Support Certification (GCSC) by Hotel Tech Report. The certification focuses on the areas of preventive and reactive support, coaching and customer assessment. This ensures dailypoint™ s continued success with its customers.
The Hotel Tech Report GCSC certification program analyzes software vendors in terms of their customer support infrastructure to help hoteliers select technology partners. This enables them to minimize any risks as well as maximize positive outcomes. The certification process requires Hotel Tech Report to assess the company s internal systems against a rigorous 34-point GCSC rubric from HTR.
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