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You don’t need to follow this guidance if the claim has been awarded the claim has been withdrawn. Background The Rule 12 pre-award residency verification failure MU is populated when the customer tells us on their tax credits claim form any combination of the following they are subject to immigration control they live outside the United Kingdom (UK) they work outside the UK. Different specialist teams will work the Rule 12 verification failure depending on the nationality of the customers an...

TCM0307200 - Specialist areas: international: right to reside: right to reside - change of circumstances You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist Before you follow this guidance make sure you have the correct user roles to follow this guidance. Use the B&C Roles and Access Catalogue. You can find this by going to the Benefits & Credits homepage, selecting ‘R’ on the B&C A-Z index, selec...

Where you are dealing with a returned TC664 from the customer check whether Article 59 applies. When a claimant moves from one member state to live and/or work in another EU member state Article 59 of EC regulation 883/04 applies to ensure the smooth transition of the payment of family benefits (CTC and Child Benefit) from one member state to another. Article 59 provides that where there has been a change in competency during a calendar month, the Member State which was paying family benefits ...

TCM0306300 - Specialist areas: international: pre-award: international - pre-award claims - EU nationals with no abroad involvement You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Reasons not to follow this guidance You do not need to follow this guidance where you are dealing with a case that is ‘Award Issued’ the claim has some form of abroad involvement at least one customer is not an EU national. C...

TCM0304050 - Specialist areas: international: miscellaneous: post-award change of circumstances - lead in You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist you have followed the guidance in TCM0138020  you have access to the change of circumstance flowcharts you have the correct user roles to follow this guidance. See the B&C Roles and Access Catalogue. You can find this by going to the Benefits & ...

TCM0284385 - Specialist areas - complex: complex cases - removing second adult element post award You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist Before you follow this guidance, make sure the case is a joint WTC only claim where one customer only is subject to immigration control you have access to the National Insurance Recording System (NIRS) and know how to obtain the customer’s nationality ...

On receipt of the TC600 manually capture the claim. Follow step 1 of the guidance in TCM0062140 then return to this guidance Note: Where both customers have a NINO or NONO you need to select ‘Store’ when you access the ‘Summary Screen’. Note: Where one or both customers do not have a NINO or NONO you can select ‘Process’ as this will create a verification failure. set up a manual file and record on form TC648 check the claim to see if the customer is present and ordinarily resident ...

TCM0304100 - Specialist areas: international: miscellaneous: address changed to non-UK / non-EU - temporary or permanent You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist Before you follow this guidance make sure you have the correct user roles to follow this guidance. Use the B&C Roles and Access Catalogue. You can find this by going to the Benefits & Credits homepage, selecting ‘R’ on the B&C ...

TCM0284398 - Specialist areas - Complex: Complex cases - renewals - income - actual income provided after estimated income You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist Before you follow this guidance, make sure you have the correct user roles to follow this guidance. Use the B&C Roles and Access Catalogue. You can find this by going to the Benefits & Credits homepage, selecting ‘R’ on the B...

If the case is a complex case,go to Step 3. If the case is not a complex case, go to Step 9. Step 3 Check to see if there is a link to the UK through residency, employment or UK contributory benefits after the change would be applied by using the ‘B&C EEA Competency for Family Benefits’ decision tree. For how to do this, use TCM1000257. If there is still a link , go to Step 4. If there is no link complete a SEES calculation up to the end of the complex claim date. For how to do this, ...